2 Ways to check original Infinix, TECNO and itel Phone

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Jide Mbaka

The smartphone market is very saturated with a lot of brands that provide a lot of options for users. Still, due to the wide-spread availability of technology, making counterfeit phones is now quite easy. With the information in this article, you will be able to easily know or check original Infinix, TECNO or itel Phones.

 how to check original infinix, tecno and itel

2 Ways to check original Infinix, TECNO or itel phone

The customer care support for Infinix, TECNO and itel is provided by Carlcare, as we are the official after-sales service provider for these phones. You can employ the following two solutions to check whether your Infinix, TECNO or itel phone is original

Note: If your Infinix, TECNO or itel phone is within the warranty, you can get it repaired for free as long as it is non-artificial damage. Just make an online reservation on our website and locate a Carlcare service center near you. 



  • Check Whether You can get the Electronic Warranty Card

An electronic warranty card is a way of registering the warranty information for mobile phone users. If you can access the electronic card for Infinix, TECNO and itel through Carlcare app, your phone is original. To check whether you can get the electronic warranty card for your Infinix, TECNO or itel phone, use the following steps;

  1. Download the Carlcare app.
  2. Select the country where you're using the device.
  3. Tap on Me, then select warranty card. If you can see the electronic warranty card with details including  the expiration date, phone model, etc, then your phone is original.

 electronic card for infinix, tecno and itel

  • You can Also Check for Authenticity in Carlcare app

The Carlcare app provides you the opportunity to check the original Infinix, TECNO or itel phone. Use the following steps;

  1. Navigate to the Me tab in the Carlcare app.
  2. Check for the authenticity of your phone by clicking on Authenticity.

 how to check original infinix and tecno


About Carlcare App

With an abundance of useful and time-saving features, the Carlcare app gives you a high level of control with regards to after-sales services for users of Infinix, TECNO and itel phones. You can use the Carlcare app to make online reservations, instead of wasting time waiting on queues. To do this, launch the Carlcare app, select 'Online Reservations' and fill the short form. Besides, you can check the exact prices of phone spare parts or easily locate one of the numerous Carlcare service centers around you in the Carlcare app.

Potential Risks of Buying a Fake Phone

Getting a fake phone might appeal to one, mainly as a result of the lower prices. But there are risks which include:

  • Phone Quality Can Not be Guaranteed.

Getting a fake phone means the quality of the phone you to get is not verifiable, and you really can't ace a handle on how good of a phone  is. Buying a fake phone is dangerous, as you might end up getting a phone with a very faulty battery that might have issues with electric shocks. The phone might also have a very bad screen that won't be responsive to touch.

  •  No Warranty

Getting a fake phone leaves you unprotected when it comes to warranties. This is because the manufacturer is not a recognized brand, and the production of the phone is likely illegal.

Under these conditions, it is impossible for you get any warranty cover, which is very inconvenient, as most fake phones usually develop faults not long after they are bought.

  •  No Official Customer Support

The 'manufacturers' of fake phones do it illegally, so they can't provide any official customer support whatsoever.