How to Fix an Installed Android App that isn't Working

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Jide Mbaka

Have you ever encountered the frustration of downloading and installing an Android app, only to find that it refuses to work properly? It's a common issue that many users face, but fear not—there are solutions to get your malfunctioning app back on track. In this guide, we will explore various methods on "How to Fix an Installed Android App that Isn't Working" and help you regain control over your digital experience.

Quick Ways to Fix an Installed Android App that Isn’t Working

Step 1. Restart Your Device:

The simplest solution is often the most effective. If you encounter an Android app that isn't working as expected, start by restarting your device. This basic troubleshooting step can help clear temporary glitches or background processes that might be hindering the app's functionality.

Step 2. Update the App:

Developers regularly release updates to address bugs, improve performance, and add new features. Check the Google Play Store for updates to the app that is causing issues. Simply go to the store, find the app in question, and hit the "Update" button if available. An outdated version could be the culprit behind the app's malfunction.

Step 3. Clear App Cache and Data:

Over time, an app's cache and accumulated data can become corrupted, leading to performance issues. To resolve this, navigate to your device's settings, then go to "Apps" or "Application Manager." Find the problematic app, tap on it, and select "Clear Cache" and "Clear Data." Be cautious with the latter, as clearing data will remove all app settings and user data, but it can often resolve persistent problems.

Step 4. Check Storage Space:

Insufficient storage space on your device can impact the functionality of installed apps. If your device is running low on storage, it might struggle to run apps smoothly. Free up space by deleting unnecessary files, uninstalling unused apps, or transferring media to an external storage device.

Step 5. Check Internet Connection:

Many apps require a stable internet connection to function correctly. Ensure that your device is connected to a reliable network, whether it's Wi-Fi or mobile data. If the issue persists, try switching between the two or restarting your router.

Step 6. Reinstall the App:

If all else fails, uninstall the problematic app and reinstall it from the Google Play Store. This can eliminate any corrupted files or settings that might be causing the app to malfunction. Remember to back up any important data associated with the app before uninstalling it.

Step 7. Check for System Updates:

Outdated operating systems can sometimes lead to compatibility issues with certain apps. Check for system updates in your device settings and install any available updates. Keeping your device's operating system up to date ensures optimal performance and compatibility with the latest apps.

Step 8. Disable Battery Optimization:

Some Android devices come with aggressive battery optimization features that may restrict the functionality of certain apps in the background. To check and disable battery optimization for a specific app, go to your device settings, navigate to "Battery" or "Battery Optimization," and find the app in question. Disable optimization to allow the app to run more smoothly in the background.

Step 9. Check App Permissions:

Apps often require specific permissions to access certain features or data on your device. If an app isn't working as expected, check its permissions in your device settings. Ensure that the app has the necessary permissions enabled to function properly.


Encountering issues with installed Android apps can be frustrating, but with the right troubleshooting steps, you can often resolve the issues and get back to enjoying your favourite applications. Whether it's a simple restart, updating the app, or performing more advanced actions like clearing cache and data, these methods can help you tackle the most common problems.

By following the steps outlined in this guide, you'll be well-equipped to handle the next time you encounter the challenge of a malfunctioning Android app. Remember, persistence and patience are key when troubleshooting technology issues, and with the right approach, you can regain control of your digital experience.

About Carlcare

Carlcare is the Official After-Sales Repair Centre for TECNO, Infinix and Itel Smartphones. We make use of original accessories only for repairs, and when you choose to repair at Carlcare you’re covered by warranty for a period (should the issue reoccur), unlike with other external repair options.