When your phone screen turns purple, the device may soon become unusable. To forestall the situation, let’s teach you how to fix a purple screen on your phone.
Popularly called a purple screen of death, this issue has various causes. One of its most common causes is, dropping the Android device accidentally on a hard surface.
Once a purple tint appears, it will keep getting bigger and bigger until it covers the whole screen, making the handset unusable. If you know how to fix a purple screen on a phone, you can stop the screen from bleeding and repair your smartphone.
Let’s learn more!
Why Is My Android Screen Turning Purple?
A purple screen of death — like the black screen of death — can render an Android useless when it happens. It’s typically an indication the VMX kernel of your EXX/ESXi host has encountered a serious problem and can’t work any longer.
This issue terminates virtual machines that could be in operation. In non-technical terms, smartphones’ screens turn purple when there’s a critical error in the handsets making their software malfunction.
The display problem can occur when your phone falls intensely from a height or drops into water, resulting in a hardware issue that can consequently affect the performance of the device software as well.
When your screen has turned purple, it’s important to seek a solution immediately.
How to Fix a Purple Screen on a Phone: 5 Repair Methods
To repair the phone screen on your itel or other brands, you can try the techniques explained below which can handle both the hardware problem and the resultant software issues with the screen:
How to Fix a Purple Screen on a Phone by Rebooting
Like all other errors on the smartphone, the purple screen of death can be repaired by performing a quick restart of the Android device. To reboot your handset, follow the steps below:
- Press and hold your power button
- Swipe up to restart
Performing a reboot halts all the background apps working on the Android phone and allows your handset to start afresh.
How to Fix a Purple Screen With Safe Mode
If the problem persists after the restart, consider launching the smartphone in Safe Mode. Safe Mode lets you determine if the source of the issue is an app or a system.
In this mode, all third-party apps will be disabled, allowing you to assess the situation better. Here’s how to go into Safe Mode:
- Press and hold the Power button
- Swipe down to switch off the phone
- Press the Power button and the volume down button until the device switches on
Your Android has now entered Safe Mode, which will be indicated in a text at one corner of the screen.
If the purple coloration disappears, that means the cause of the issue is a third-party app, and you need to uninstall it.
Disconnect Unnecessary External Hardware/Devices
Sometimes, when the external hardware connected to your phone is faulty or damaged, it can cause purple screen issues.
If you’ve one or more external devices connected to your phones such as a flash drive, headphones, and the likes, consider unplugging them. By disconnecting such external devices, you can stop the screen problem from becoming more severe, thereby giving you a better chance of repairing the phone.
How to Fix a Purple Screen on a Phone by Updating OS
Sometimes, the screen on your TECNO turns purple when there are bugs within some apps. Developers fix such errors by releasing OS updates, which users need to download and install to repair their devices.
Thus, one of the ways to fix a purple screen on a phone is to get the software update for your Android. Here’s how to update your smartphone’s operating system:
- On your Home screen, swipe down to access Quick Settings
- Hit the Settings icon to open your phone’s settings
- Scroll down and tap My phone or About device > Updates > Check for updates
If there’s a software update available for your device, press Download and install. Then, wait for about 30 minutes for the procedure to be completed, after which the handset will reboot.
Remove Overclock Settings
If you overclocked your device by changing settings like the hardware voltage, multiplier, or clock rate, this could expose the screen to a lot of heat when the phone overheats.
This overheating issue is one of the causes of the purple screen of death in smartphones. Consider removing all of the overclocking settings and tools on your phone and see if the screen goes back to normal.
Another solution to try when your screen is bleeding is, resetting the device.
How Much Is Screen Repair?
When grappling with the purple screen of death problem, the safest option to take is to visit a Carlcare service center nearby and have the phone repaired by professional technicians.
Repairing the device, yourself may cause more problems.
Final Thoughts
The tips in this guide on how to fix a purple screen on a phone are straightforward to apply and effective in solving the problem. If the screen on your Infinix, TECNO, or itel smartphone turns purple, you can repair it using some of the solutions explained above.
Some of the most common causes of the purple screen death include, a phone falling accidentally onto a hard surface, and a handset dropping into a container full of water, among other issues.
