For itel
For Ethiopia
1. Limited Warranty Period:
1) PHONE&TABLET:
| Feature phone: | 12 Months |
| Smart phone: | 12 Months |
| Tablet: | 12 Months |
| Built-in battery: | Follow the device |
| External battery: | 6 Months |
| Charger (Inbox): | 6 Months |
| Cable (Inbox): | 6 Months |
| Headset (Inbox) | 6 Months |
2) RETAIL ACCESSORIES:
| Main category | Service Category | Warranty Term |
| Bluetooth /Audio | Bluetooth headset | 12 Months |
| Bluetooth speaker | ||
| Speaker | ||
| Power Bank | Power Bank | |
| Smart Fitband | ||
| Smart watch | ||
| Person care | Electric hair drier | |
| Clipper | ||
| Shaver |
-Flash Drive, Laptop Adapter, Car charger, Charger, T flash, Battery, Ceiling lamp,Tgsp Film,Extension Socket, Data cable, Earphone or any other accessories are not covered under warranty.
2. The Limited Warranty does not cover:
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To consumable parts,such as batteries or protective coatings that are designed to diminish over time,unless failure has occurred due to a defectin materials or workmanship.
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To cosmetic damage,including but not limited to scratches,dents orbroken plastic ports.
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To damage caused by accident, abuse,liquid contact,fire,earthquake or external cause.
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To damage caused by operating the product outside the published guidance.
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To damage caused by service (including upgrades and expansions) performed by any Unauthorized Service Provider.
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To product that has been modified to alter functionality or capacity without the written permission.
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To defects caused by normal wear and tear or otherwise due to the normal aging of the product.
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To any device which the serial number has been removed or defaced.
3. Notification:
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During warranty service, the contents of the storage media may be deleted and reformatted.
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The warranty card is confined to the first purchaser of the product only and is not transferable.
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The above terms and conditions apply only to itel products sold within the territory of Ethiopia.
