Smartphone giant, Infinix Mobile brings to you a new incentive – along with the launch of the Infinix Note 7 device and Note 7 Lite – 100 Days Free Broken Screen Replacement Policy, a guarantee that covers the phone’s screen (in the event of physical damage) for its first three months in use.
This is in addition to the already stipulated one-year warranty that comes with the device. Infinix Mobile is doing more to ensure you stand out.
Infinix represents infinite possibilities and distinctive characteristics. Understanding that accidents are inevitable, the Free Replacement Policy has been put in place to support customers; with research showing that smartphone users get cracked screens in the early months of their phone’s life
100 Days Screen WARRANTY
Infinix Note 7 devices (X690, X690B, and X690C) and Note 7 Lite （X656) come with this screen accidental damage replacement tagged, Infinix Care For 100days Broken Screen. It starts to count from the date of purchase.
Note: This special policy is applicable in the following Countries - Kenya, Nigeria, Ghana, Cote d'Ivoire, Benin, Togo, Morocco, Cameroon, Burkina Faso, Uganda, Zambia, Rwanda, Tanzania, Congo gold, Algeria, Burundi & Jordan.
The time frame in which the 100 days Policy is applicable, starts from March 1st, 2020 to February 28th, 2021.
If an Infinix Note 7 or Note 7 Lite device is purchased in the time referred to above, the customer can enjoy this free (Broken screen replacement) offer.
Let us reiterate now that this policy is applicable just one time & it covers only the phone’s screen. Cost will be incurred for damages to any other part of your Infinix smartphone.
ONE YEAR WARRANTY
Infinix provides one year warranty from the data of purchase for Infinix mobile phones against defects in materials and workmanship under normal use according to the guidelines. Within the period of warranty, Carlcare service will provide professional and timely after-sales support ranging from mobile phone repair to any other technical service.
AFTER-SALES SERVICE BY CARLCARE
Infinix secured top quality after-Sales services for its customers by partnering with Carlcare Service – a leading service brand for consumer electronics worldwide.
Carlcare will uphold the warranty for Infinix Smartphones, providing professional, timely, and reliable repair services. Its Technical team possess professional knowledge and skills necessary to ensure the most satisfying service experience. The organization constantly improves it service by upgrading its facilities and training staff.
Carlcare centres are easily accessible. To find a centre where you are, you can check it on our website or download and look through the Locations tab on our mobile app “Carlcare” which is available on Google Play!
You may also make a Reservation for Repair through the app (Carlcare) and we will get in touch with you directly.
NOTE Be sure to visit the service center as scheduled. Also, have in hand the Receipt of purchase for your gadget, or other proof of ownership as identification will be required.