Sometimes, it can be a bit tiring to get off the couch or stop playing that game and charge your device when the battery bar hits red. But it adds frustration when your phone battery drains out finally and plugging in your charger to recharge it triggers nothing to happen. The phone doesn't turn or even charge. You tried removing and reinserting the charger multiple times, but nothing happens. The only thing you didn't do was pulling out the battery because it's non-removable. If that's happening, you don't need to panic. The solutions below will guide you on how to revive a dead phone with a non-removable battery.
1. Check/Change the Power Outlet
Let's start with the basics. You need to ensure you connect your charging brick to a working power outlet (socket). If not, your phone won't charge, talk less about booting up.
We assume you squeezed life out of your battery - you used it to the last percentage - and you're now trying to recharge it. Or maybe it shut down suddenly while using it. In whichever way it happened, ensure the power source is working.
- If the power socket or your charger features an indicator light, make sure it's turned on.
- If not, try plugging another appliance into the socket to see if it works.
In case the other appliance didn’t work, you’ve found the culprit. That mean’s the power outlet is not working. Take your charger to another power outlet to see if it charges your phone.
2. Try another Charger
A non-removable battery phone not charging could be a result of damage or an incompatible charger. After ascertaining that you have a working power outlet, the next thing to revive your non-removable battery phone is to try a new charger. Perhaps the charging brick or USB cable is damaged.
- First, ensure you're using the original charger that came with your phone. If you've got a replacement for it recently, ensure it's the one customized for your devices. Chargers from other brands may not work with some devices sometimes.
- Next, start by changing the USB cable to another one if you have many of them around.
- If it still doesn’t charge your device, try another charging brick.
- Finally, if none of them works, it's time to test the charger with another phone. You can use the charger to charge your friend's phone to see if it works.
3. Charge the Phone for A While
After ruling out your charger as the reason your phone won't charge or turn on, it's time to focus on the dead phone itself. Start by charging the phone for several hours. It can be difficult for your battery to pick up and charger instantly when it's fully drained. In case you've been troubleshooting the charger for quite a while now, you need to calm down and be patient and follow these procedures:
- Make sure the charger is working (you can try it with another phone first), then connect it to your phone.
- Now, leave it to charge for several hours while you do other things. It may take minutes or several hours in most cases, but do not unplug it.
- To make it more effective, you may try charging overnight.
4. Inspect the Charging Port
If your phone is still not charging or turning on at this moment, you may need to check the charging port. Sometimes it may contain moisture or lint that are hindering your phone from tapping power from the charger. And in most cases, your phone might refuse to charge if the pins in the charger connector are broken. If that's it, you can try troubleshooting it with the steps below.
- Inspect the charging port on your device to look out for any dirt or moisture inside it.
- In case you find any, you can try cleaning it by blowing dry air into the port or using a tiny object to remove the dirt.
- If there’s moisture inside the port, you can place your phone in a position where it can dry up.
- If you notice the pins inside the port are bent or broken, the best thing to do is take it to the service center. Trying to fix it yourself may do more harm than good.
5. Try Force Restarting Your Phone
Chances are that the battery now has some power in it but your phone just refuses to come up due to some software glitches or hardware errors. In that case, you can try to restart it by force.
Not with force actually. All you need is to;
- Plug in your phone with the charger.
- Press and hold the power button for at least 10-15 seconds.
Fortunately, your phone may boot up. If not, you may need a battery replacement.
6. Get a Battery Replacement
The solutions mentioned above are the most trusted ways of fixing a phone that won't charge or boot up. In case none of them worked for you, then a damaged battery might have caused the problem. We recommend you get a battery replacement now.
And if you've noticed the phone has developed an awkward shape or licking battery fluid that means the battery is damaged. Try to replace it as soon as you can before it breaks other parts of the device.
7. Take Your Phone to the Official Service Centre
Since you use a phone with an inbuilt battery, it's challenging to uncover your phone and replace it yourself. But damaging the battery doesn't mean you need to get a new phone. Of course, you can get a high-quality battery replacement at a fair price from your brand's official service provider.
Luckily, if you use an Infinix, TECNO, or itel smartphone, you're on the right page. As the official service providers for these brands, we provide top-notch repair and customer services for our esteemed customers. Now that your phone won't turn on or recharge and draining its battery, we can help you. Just bring your phone down to any Carlcare center near you, and let's help you diagnose and fix it with a genuine battery.
More so, if your phone is still under warranty, we may fix the battery for you free of cost after confirming it was not damaged because of illegal usage.