Nowadays, physical buttons on smartphones are increasingly becoming a rarity. But there are still a couple of buttons we rely on to carry out basic actions, such as switching the phone on/off, waking the screen, and adjusting the volume. As we interact with these keys several times in a day, they can wear out with time.If your phone keypad is not working properly, this article may helps our as we discuss various fixes you can use to fix phone keypad not working problem.
7 Fixes to Troubleshoot phone keypad not working
Here are different things to try out if your device’s keypad or keyboard app has stopped working
Check if any key is pressed inadvertently
If your phone jacket or another part of the device is pressing down one of the keys, it could make other keys malfunction. Ensure no key is being pressed down because that’s a common cause of keypad not working on phone issue.
Water got into the phone
If water or any other liquid enters your device, it can make the keypad to stop working. When that happens, put off the device immediately and visit the nearest Carlcare outlet to you for professional repair service.
The Phone’s circuit has developed issues
One of the common causes of phone keypad not working is a glitch in the phone’s circuit. To solve it, you need the help of an expert technician.
Visit a Carlcare service center and explain the problem to our rep for swift and quality phone repair service if you use Infinix, TECNO or itel phone.
Keyboard issue — consider restarting the app
If your keyboard behaves erratically, the first step to take is to restart that particular app you’re having issues with. When the keyboard malfunctions, this doesn’t necessarily mean the problem lies with the keyboard app itself.
At times, the cause of phone keyboard not showing up is in the app using the keyboard. For instance, if your keyboard seems not to be working properly while using only a messaging app, then reboot (force-close) that app.
Here’s how to do it:
- On the home screen, swipe down and tap the icon for Settings
- On the Settingsapp, tap Apps (or Apps & notifications)
- Find the specific app you’re using (the Messaging app in this case)
- Tap on it
- And press Force Stop
- Press the Home button and restart the messaging app (or any other app with the issue)
Try soft reset
Perform a soft reset to clear the system and perhaps eliminate the bug, too. This method can fix a keypad issue if what’s causing the problem is software related. Also, it can help get your keyboard app working normally again.
To do a soft reset, press & hold the Power and Volume Down buttons for around ten seconds. Release the buttons once the smartphone has restarted.
This technique often works effectively in getting rid of bugs that developed when a system (your phone’s) is left running for some time.
Review the language & input settings
You’ll find some of the most vital settings that have to do with your Android keyboard in the language & input settings. You could find nearly all solutions to issues with Android keyboard there.
You can gain access to these settings in various ways, depending on your phone’s model.
For many devices, the language & input settings can be found in this manner: Settings -> System -> Language & input.
If that method doesn’t work for your smartphone, simply open the Settings app from your Home screen. You should find the section for keyboard settings in the app.
Update the software
Ensuring your smartphone is always up-to-date is a nice idea for many reasons. First, these updates are often released for patching up software errors and enhance aspects with the existing firmware.
At times, when your device hasn’t been updated, some apps will experience errors while running or even lose compatibility altogether. When your phone’s software is outdated, it can also make the keypad to stop working.
To check for updates, navigate to Settings->About Device and tap on Software Update and System Update (the settings could vary from one phone to another). If any updates are available, then download them and restart your mobile phone.
Wrapping up
Working with these tips, you should be able to fix any issues with the keypad/keyboard of your smartphone. If you’re not that tech-savvy, then it’s better you get professional help.
Carlcare Repair Service is the best choice to fix any issues with your TECNO, Infinix or itel mobile phone with any phone keypad not working glitch. Fast and efficient, our technicians will give you the best!
