For TECNO
For Gambia
1. Limited Warranty Period:
1) PHONE&TABLET:
| Feature phone (Launch after April 1, 2019) | 24 Months | 
| Feature phone (Launch before April 1, 2019) | 12+1 Months | 
| Smart phone | 12+1 Months | 
| Tablet | 12+1 Months | 
| Built-in battery | Follow the device | 
| Charger (Inbox) | 6 Months | 
| Cable (Inbox) | 6 Months | 
2) RETAIL ACCESSORIES:
| Charger | 6 Months | 
| Power Bank | 6 Months | 
| Data Cable | 6 Months | 
| Wireless Selfie Stick | 6 Months | 
| Memory Card | 5 Years | 
| True Wireless Stereo Earphone | 6 Months | 
| Wireless Earphone | 6 Months | 
| Wireless Headset | 6 Months | 
| Earphone | 6 Months | 
| Wireless Speaker | 6 Months | 
| Smart Wrist Band | 12 Months | 
| Smart Watch | 12 Months | 
| MiFi (4G Mobile Wifi) | 12 Months | 
| CPE (4G Smart Wireless Router) | 12 Months | 
| Smart Wireless Router | 12 Months | 
-Phone Cover,Tempered Glass Screen Protector, Selfie Stick or any other accessories are not covered under warranty.
2. The Limited Warranty does not cover:
- To consumable parts,such as batteries or protective coatings that are designed to diminish over time,unless failure has occurred due to a defectin materials or workmanship.
- To cosmetic damage,including but not limited to scratches,dents orbroken plastic ports.
- To damage caused by accident, abuse,liquid contact,fire,earthquake or external cause.
- To damage caused by operating the product outside the published guidance.
- To damage caused by service (including upgrades and expansions) performed by anyUnauthorized Service Provider.
- To product that has been modified to alter functionality or capacity without the written permission.
- To defects caused by normal wear and tear or otherwise due to the normal aging of the product.
- To any device which the serial number has been removed or defaced.
3. Notification:
- During warranty service, the contents of the storage media may be deleted and reformatted.
- The warranty card is confined to the first purchaser of the product only and is not transferable.
- The above terms and conditions apply only to TECNO products sold within the territory of Gambia. 










 
 