Carlcare offers online reservation service for phone repair

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2020-05-05

Are you tired of having to queue for long hours just to have your battery or screen replaced? Well, you no longer have to. Carlcare is pleased to inform you of our new 24hour online reservation option available for battery or screen replacement for Infinix, TECNO, itel as well as other phones. This service enables carlcare to reach a wide scope of clients and also improve the customer experience at the service center.

Benefits of online reservation

  • Reduce waiting times in the service center. When you book repair service, you will enjoy first served service. 
  • Cost savings. Reduces the number of times you visit the service center and go back because of the long queue.
  • It saves time. Customers making reservations don’t spend much time at the service center due to the first-served basis 
  • Reservation gives the customer an easy time in planning his day very well and still achieves the repair services offered by the company.

How to make a reservation online for battery or screen replacement

Note: You can book a phone repair reservation here directly on your phone. 

When you make a reservation, it means you are making an appointment to visit a place. In this case, visiting the Carlcare service center at a particular time.

Notes:

Please take note of the requirements shown at the bottom of that screenshot before visiting the service center.

Before giving out your device, please ensure that you have backed up data saved on your phone because sometimes the data might get lost in the process of repair. Carlcare updates your device’s software to the latest software and this may result in you losing your data. You will also be required to remove the phone-locking password which will enable us to test your phone after repair.

How to check the price for Infinix/TECNO/itel battery or screen replacement

Let’s take an example for checking the price of battery replacement. During reservation, following the same steps shown above, at the place of fault description, you can indicate the purchase of a battery.

Carlcare has a wide range of batteries for infinix/TECNO/itel models. Using our carlcare app, you can see the price of the battery for your phone. Follow the steps below and learn how to check for the prices of the battery and other materials.

Step 1: Open the carlcare app on your phone and click on the price icon.

 carlcare app kenya

Step 2: Then select a phone brand and the model of your phone

infinix screen price

Step 3: The prices of different parts of your phone will be displayed on the screen

 infinix hot 3 screen price

Notes:

Please note that the prices shown on the carlcare app are an estimation of the actual price which depends on the thorough diagnosis of the phone by our technicians and also the repair fee. The prices are for those phones whose warranty period has lapsed. If your phone is still under warranty the battery will be replaced for free.

Also note that when carlcare replaces your battery, the bad one remains with the company for proper disposal.

Below is a sample list of estimated battery prices for Infinix, Tecno, and Itel on the carlcare app.

BENEFITS OF REPLACING BATTERY AT CARLCARE SERVICE CENTER

  • You are assured of an original battery replacement.
  • Your battery will be replaced by professional technicians who are keen on all the details of assembling the phone back to its original state.  
  • You will not need to charge your phone all the time as before. (you don’t have to carry your charger all the time.)
  • At the service center, it is not only the battery that will be worked on. In case your phone has other issues, our technicians will be able to repair phones leaving them in a much better condition than when you brought them to the Carlcare service center.
  • With a new and original battery, you can be able to access more applications than before.

The one thing your phone cannot do without is a good working battery. Waiting until your phone cannot work at all will end up costing you a lot. That is why it is important to ensure that you get your battery replaced as soon as you notice it needs replacing.