Nairobi, August 19, 2025 – Carlcare Kenya, the official after-sales service provider for TECNO, Infinix, and itel smartphones, has launched an exciting new Free Film Service program designed to protect users' devices with complimentary tempered glass film installation.
Enhanced Device Protection at No Extra Cost
The new service allows users of select TECNO, Infinix, and itel models to receive one free tempered glass film service per year at participating Carlcare service centers across Kenya. For customers in Nairobi, an additional benefit includes an extra free tempered glass film service annually, doubling the protection value.
"We understand that smartphone screens are the most vulnerable part of any device," said a Carlcare Kenya spokesperson. "This free film service demonstrates our commitment to providing comprehensive device protection beyond traditional repair services."
Eligible Device Models
The Free Film Service covers a wide range of popular smartphone models:
Infinix Series:
- NOTE 50 Pro, NOTE 50X, NOTE 40, NOTE 40 Pro, NOTE 30 Pro 5G, HOT 50 Pro+, GT 20 Pro
TECNO Series:
- CAMON 40, CAMON 40 Pro+, CAMON 50X, CAMON 30 5G, CAMON 30 Pro 5G, POVA 6 Pro 5G, SPARK 20 Pro+
itel Series:
- S28 Ultra, S25 Ultra
Service Availability and Access
The Free Film Service is currently available at select Carlcare service centers across Kenya. Customers can book a repair appointment online to schedule their free film installation and avoid waiting times.
This initiative complements Carlcare's existing broken screen service and reflects the company's broader strategy to provide value-added services beyond traditional repairs. Users can also check their device's warranty status and explore other original phone accessories through Carlcare's comprehensive service platform.
Professional Installation Guarantee
All film installations are performed by Carlcare's certified technicians using genuine materials, ensuring optimal screen protection and device functionality. The service maintains Carlcare's commitment to professional quality and customer satisfaction that has made it the trusted service partner for millions of smartphone users across Kenya.
Customers can locate their nearest service center or contact Carlcare Kenya directly for more information about the Free Film Service eligibility and scheduling.
Important Note: Carlcare reserves the right to interpret this promotion's terms and conditions. Service availability may vary by location.
For more information about Carlcare's services, visit www.carlcare.com/ke or download the Carlcare app for convenient service access.