Google Play Store Something Went Wrong

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2021-06-25
Carl Paige

Are you facing this error from your mobile phone Google Play Store app, “Something went wrong? Try again.” We will show you how to solve this error using ten different methods. Each method is in a precise and straightforward way. At the end of this solution guide, you will be able to solve the Google Play Store Something went wrong error message every time it occurs. You will also know how to solve this error when it appears on any Android device.

Furthermore, you will learn what led to the Google Play Store Something went wrong error message. My final thoughts on this error will help you be more knowledgeable about Google Play Store errors. Furthermore, it will help you solve similar errors relating to the Google Play Store Something went wrong. Let us now get started on how to solve this Google Play Store Something was an error message.

Hint: Learn how to Drop a Pin on Google Maps

Google Play Store Something Went Wrong | Carlcare Services

How to fix the “Something went wrong. Try again” error message

Let us walk through the best top 10 solutions to help you solve Google Play Store, “Something went wrong”.

  1. Check network connection
  2. Clearing mobile phone storage cache 
  3. Clearing Google Play Store application cache
  4. Check your Google account login status
  5. Restarting phone
  6. Check cell phone date and time settings are correct
  7. Check whether, by mistake, Google Play Services is disabled
  8. Free space by uninstalling unused mobile applications
  9. Disable and Enable Google Play Services
  10. Check Google Play Store permissions

We can now go through each solution one by one while giving steps needed to solve “Something went wrong. Try again” Google Play Store error message.

Check the network connection first

Check on your network connectivity must always be the first step. First, check the internet for connection status. To use the Google Play Store, you must be connected. In case of internet disconnection, it will lead to this error message when using Google Play Store. Follow these steps:

  • Go to the “settings” app menu
  • Tap on “Connections
  • Confirm internet connection to Wi-Fi or Mobile Data.

Hint: Learn how to back up your phone data with Google

Clearing mobile phone storage cache

Clearing mobile storage cache is the act of freeing used space by RAM and ROM storage. Cache data helps in running multiple applications. However, all processes terminate after clearing the cache. Therefore, running applications will be closed to create space so that there is enough free space to be allocated to the phone’s memory for Google Play Store Services. The following steps will help you clear phone storage:

  • Go to your Android phone’s “Settings” app menu
  • Scroll down to where there is “Battey and Device Care” and tap to open.
  • Go to “Storage
  • Tap on “Clear Storage” “Clear Cache”, or “Fix Now” to clear the storage cache.

Return to the Google Play Store to see if this worked for you. If not, don’t worry, try another solution.

Clearing Google Play Store application cached data

Clearing your Google Play Store cache data is recommended to help remove old data cache mainly after updating the Google Play Store application. Steps used to navigate to your Google Play Store location::

  • Open the “Settings” menu on your Android phone
  • Go to “Apps
  • Scroll down while looking for the “Google Play Store” app
  • Tap the “Google Play Store” app
  • Navigate to “Storage” and tap “Clear Cache.

Check Google Account Login Status

To locate your Google account on your Android device settings, follow these simple steps:

  • Open the “Settings” menu on your Android phone
  • Scroll down to “Google Services
  • Check the Google account logged-in status

Restarting phone

Restarting your mobile phone will help clean up the phone's memory and optimize your cell phone. You can restart your phone as usual. If you have problems restarting your device follow these steps:

  • Press the “Power button” to launch the power menu
  • Press the “Restart” icon to proceed

Check out how to reboot a phone easily to maximize its performance.

Confirm whether the Google Play Store now is working; otherwise, use another solution.

Check cell phone date and time settings are correct

When your phone has the wrong date setting, it will not function normally. We always advise on turning “ON” automatic date and time from your time provider. Steps to help turn on automatic date and time:

  • Open the “Settings” menu
  • Scroll down to “General Management” and tap it
  • Tap on “Date and Time
  • Switch on “Automatic date and time.

v Check whether, by mistake, Google Play Services is disabled

To use the Google Play Store, sign in to Google Play Services. Google Play Services is not the same as Google Play Store because you must be signed in to Google Play Services to use Google Play Store and other Google apps. To check if Google Play Services is disabled:

  • Open the “Settings” menu on your Android phone
  • Go to “Apps”
  • Scroll down while looking for the “Google Play Services” app
  • Tap the “Google Play Services” app
  • Navigate to “App details in Store” and
  • Check if it is “Activated.

Free space by uninstalling installed unused mobile applications

Removing unused apps will help save a lot of space and data usage. Track phone apps that you don’t use to kill their process or uninstall them. Free up your phone space enabling Google Play Store to run smoothly.

Disable and Enable Google Play Services

Follow these steps to disable and enable Google Play services:

  • Go to the “Settings” menu
  • Scroll down to all “Apps” and tap it
  • Scroll to “Google Play Services” and tap it
  • Tap the “Disable” button,
  • Tap “Enable” to allow Google Play Services again

To solve some of the Google Play Services, so don’t forget to enable it back.

Check Google Play Store permissions

Google Play Store may have been limited permission to access its requirements to run. Therefore, check if there are some limited permissions following these steps:

  • Open the “Settings” menu
  • Go to “Apps
  • Navigate to “Google Play Store” and tap
  • Open “Permissions
  • Check if the “Denied” services, e.g. Location, Calendar, are causing the error message. Then, you can allow them and see if it works for you.

Final Thoughts

“Something went wrong. Try again.”, the error message is mainly a result of your phone consuming all its resources. This error occurs primarily on the below-average phone that has limited specs. Above-average phones, in rare cases, will face this error message. If you are buying a new or refurbished phone, make sure you get the correct specifications that will serve you. Check out Tecno Camon 17 Pro, one of the best latest phones in 2021.

Similar Google Play Store problems that could be solved using similar solutions include:

  • Google Play Store waiting for download
  • Google Play Store disappeared

The error means that your Android operating system is having a hard time running Google Play Store processes. If you face such an error in the future, you can quickly solve it with one of the mentioned solutions above. All the best!