Infinix phones are usually buttonless except for the power and volume buttons. These buttons are used to power on/power off/wake the phone and adjusting volume, respectively. And with the way visual and audio tech is evolving, one would be at a loss if any of the buttons like the volume button are not working. In this article, we would look at how to fix the Infinix volume button not working.
How to Fix Infinix Volume Button not Working
Take A Good Look at The Phone’s Volume Button
When you have issues with your Infinix volume button, first check if there is any damage to the volume key. This damage may be the reason why the Infinix volume button is not working. If the button is damaged, you have to change the volume button at a phone service center.
You can also check if the volume button is inside its port. If the button is inside the port, you have to get it out. Remove the button gently, so you do not damage the button you are trying to get back to business. Use your fingers to push out the button gently. When you have done this, try adjusting the controls to see if they are still functional.
Restart Your Device
Most people do not know how powerful restarting a phone can be. It can work wonders. Rebooting your Infinix device can solve many problems you encounter on your phone-even volume button problems.
Suppose you are having issues with your Infinix phone volume button; long-press the power key for 30 seconds. When you do this, the phone will provide you with options: restart or power off. Tap on restart.
Restarting helps your Infinix phone to re-organize itself and work properly. Think of the restart button as a power nap. It fixes most of your phone problems ASAP. If the restart does not work, move on to another option
Get Rid of Foreign Materials on The Volume Button
Debris, dust, and other foreign materials can clog the volume button and make it difficult for you to use. This problem is common with phones that do not have covers or packs. If you do not have a phone pack or cover, you should consider getting one. It does not just protect your phone from physical damage; it keeps it clean and dust-free.
When you notice the phone has debris or foreign materials on the volume button, remove it gently with tissue paper or cotton bud. Don’t use sharp objects to poke the volume button, as this can lead to severe damage.
Soft Bug-Booting Into The Safe Mode
Phones consist of hardware and software, and these two regularly interact to bring about a perfect and working device. So, even though the volume button is hardware, software issues can cause it not to function properly. Hence, it is not out of place to check if a bug is the cause of your problem. You do this by booting the phone to safe mode.
The Safe mode does not fix your volume problem, it only gives you a clue to what might be wrong. Safe mode lets only applications installed on the phone by manufacturers work. It temporarily disables all third-party apps i.e applications you downloaded by yourself.
As your Infinix device goes into safe mode, test if the volume button works. If it is working, that means that one of your third-party applications is preventing the Infinix volume button from working.
Follow these steps to activate safe mode on your device:
- Long press the phone’s power button till the power options shows up on your screen.
- Press power off and as soon as your screen goes dark, long-press the power button again till the Infinix logo shows on your screen.
- After the phone boots, check the volume to see if it is still problematic.
To leave the safe mode, simply reboot the Infinix phone and it will restart in normal mode.
Reset the Device from Settings
Tried all the methods listed above yet the volume buttons aren’t working? You may want to reset your Infinix device. You have to do a factory reset, which is also known as a hard reset.
Note: This will delete every file on the phone. So, you need to save important documents on the cloud or save them to a different phone.
To factory reset your Infinix phone, take these steps:
- Long press the phone’s power button as you would do when you want to switch off your phone.
- Press and hold the phone’s volume and power button at once.
- As soon as the Infinix symbol comes up, remove your fingers from your power button.
- Options will show up on the screen, select the reset option. Your volume button is there for you to use for navigation.
- Hold the phone’s power button right after choosing factory or hard
- Choose yes, then tap the power button once.
Once this is done, your device will be empty. This is the last self-help resort.
Visit Carlcare Service Center
When you have exhausted all the self-help options listed above and nothing changes, the only thing left to do is take your Infinix device to a Carlcare center. Do not let your device fall into the hands of just anyone as mistakes during repair can cause more damage.
Carlcare is your trusted brand for repairs. With many branches scattered across the nation, Carlcare has offered many repair services to phone users. Carlcare is the official after-service provider for Infinix phones.
At Carlcare, your phone is handled by professional engineers who give you results in a quick time. But before you go to any Carlcare center, ensure that you have book an online reservation to save time and know the cost estimate.
