Why Is My LTE Not Working

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2024-02-17
Carl Paige

If you're a smartphone user relying on LTE, you understand the frustration of having your cellular data connection go down. You may be wondering, "Why is my LTE not working?" There are several potential causes for this problem. This post will give you some proven ways to fix the problem and ensure your LTE connection is working again.

Why Is My LTE Not Working

What is LTE?

LTE stands for Long-Term Evolution. It's a 4G wireless standard that provides much faster data speeds and better coverage than 3G.

The LTE standard is the fastest-growing mobile network technology globally, with over one billion users. Its popularity isn't limited to mobile phones; it's also used in laptops, tablets, and other devices that connect to the Internet over a cellular connection.

Why Is My LTE Phone Not Working?

It can be annoying if you’re having trouble connecting to the LTE network or have LTE but no internet. There are some reasons why this may happen, but we’re here to help you find a solution.

Check if you have active data.

This is one of the most important things that you need to check when there’s an issue with LTE connectivity on your phone. If there is no active data connection, your device won’t be able to connect to any kind of network (LTE or 4G or 5G network).

Restart your phone

If your phone won't connect to LTE or if it drops the connection frequently, restarting your device may fix the problem. Hold the power button on your phone for a few seconds to restart your device and select Restart from the options that will pop up on your screen.

Check if LTE mode is enabled.

If you notice that LTE is not working on your phone, ensure you check if you have LTE enabled. In general, 3G networks are supported by all smartphones, but 4G or LTE network support may vary from one model to another.  If you don't know how to enable LTE on your phone, here is how to do it.

On iPhone:

  • Select Settings.
  • Choose Cellular.
  • Choose Cellular Data Options.
  • Select Voice & Data
  • Select LTE.

On Android:

  • Tap on Settings
  • Select Connections
  • Select Mobile networks
  • Select Network mode.
  • Choose LTE or LTE/4G

Check if your network provider is down

Check if your network provider is down and experiencing problems. For example, if you are using Safaricom and have been wondering, "Why is my 4g not working on Safaricom" it's because of the outages in recent months. If your network provider is having trouble, there's nothing you can do except wait for it to get fixed or switch to another network provider.

Reset network settings

If you still have trouble connecting with LTE after updating your device's software, try resetting its network settings.  Here's how to reset your network:

  • Tap on Settings.
  • Select General management
  • Select Reset.
  • Select Reset network settings.
  • Tap on the SIM card whose network settings you want to reset.
  • Tap on Reset settings.

Check your SIM card

If you're using a Nano SIM card, insert it correctly into the slot. If using a MicroSD card, ensure it's properly seated in its slot.

Update your phone

If you're experiencing issues with LTE, ensure your phone is up to date.  Go to Settings > About Phone > Software updates and check for pending updates. If so, download and install them.

Frequently Asked Questions

Why is my LTE not working on Infinix?

Infinix phones are known to have issues with LTE. Sometimes, the LTE signal goes off, and you cannot connect to the internet. This is usually because of the network or your location, but there could be other reasons too.

The following steps should help you fix this problem:

  • Check if your SIM card has active data.
  • If that doesn't work, make sure LTE Mode is turned on. Return to tip 4 to learn how to enable LTE Mode on Android and iPhone.
  • If everything else fails, try restarting your phone and see if that fixes the problem. If it doesn't, take your phone to a reputable repair center like Carlcare.

NOTE: This is also helpful to those asking, " Why is my 4g not working on my TECNO? "Why is my 4g not working?" and "Why is LTE not working in itel?"

How to get LTE on Android?

If you want to get LTE on your Android phone, you need to buy a phone that supports LTE. Most phones released in the past few years have it, but some older models don't. The easiest way to check if your phone supports LTE is to look at its specifications on the manufacturer's website or in stores.

If you're in the market for a new phone, one of the first things you should consider is whether it supports LTE. If you're on a budget, this might be a deal breaker, but it's an essential feature if you want to enjoy fast Internet.

Conclusion 

"Why is My LTE Not Working" is a common question many people ask when they see the LTE symbol on their phone but can't use the internet. The solutions mentioned in this article will aid you in resolving the problem. However, if the issue persists, take your phone to a professional repair center.