For TECNO
For Nigeria
1. Limited Warranty Period:
1) PHONE&TABLET:
| Feature phone (Launch after April 1, 2019) | 24 Months | 
| Feature phone (Launch before April 1, 2019) | 12+1 Months | 
| Smart phone | 12+1 Months | 
| Tablet | 12+1 Months | 
| Built-in battery | Follow the device | 
| Charger (Inbox) | 6 Months | 
| Cable (Inbox) | 6 Months | 
2) RETAIL ACCESSORIES:
| Service Category | Warranty Term | 
| TWS | 6 months | 
| Wireless Earphone | 6 months | 
| Wireless Headset | 6 months | 
| Wireless Speaker | 6 months | 
| Earphone | 6 months | 
| Charger | 6 months | 
| Power Bank | 6 months | 
| Web Camera | 12 months | 
| Portable Router | 12 months | 
| Home Router | 12 months | 
| Mobile Home Router | 12 months | 
| Smart Watch | 12 months | 
| Smart Bracelet | 12 months | 
| T-Flash Card | 5 years | 
-Phone Cover, Tempered Glass Screen Protector, Selfie Stick or any other accessories are not covered under warranty.
3)LAPTOP:
| Product | Warranty | 
| laptop | 12 Months | 
2. The Limited Warranty does not cover:
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To consumable parts,such as batteries or protective coatings that are designed to diminish over time,unless failure has occurred due to a defectin materials or workmanship.
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To cosmetic damage,including but not limited to scratches,dents orbroken plastic ports.
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To damage caused by accident, abuse,liquid contact,fire,earthquake or external cause.
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To damage caused by operating the product outside the published guidance.
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To damage caused by service (including upgrades and expansions) performed by anyUnauthorized Service Provider.
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To product that has been modified to alter functionality or capacity without the written permission.
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To defects caused by normal wear and tear or otherwise due to the normal aging of the product.
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To any device which the serial number has been removed or defaced.
3. Notification:
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During warranty service, the contents of the storage media may be deleted and reformatted.
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The warranty card is confined to the first purchaser of the product only and is not transferable.
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The above terms and conditions apply only to TECNO products sold within the territory of Nigeria.










 
 