Fingerprint scanners not working on android devices have become a popular issue on many Android devices. The fingerprint sensor on android phones offer a convenient and secure way to unlock your phone or access certain apps.
However, sometimes the fingerprint scanner may stop working properly, and it can be frustrating to figure out how to fix it. In this article, we will discuss 8 easy ways to fix a fingerprint scanner not working on Android devices and you can also book a reservation with us to get your fix asap.
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Why is my Fingerprint Not Working on Android Devices
Here are a few typical causes of fingerprint recognition failure. Find out if you fit into one of these situations by scrolling down.
1. Dirty or liquid-covered fingers
Make sure your hands are spotless because fingerprint readers need spotless surfaces to read the image you set on your fingertip to unlock the device. Dry your hands after washing them, then test your fingerprint to see if it's working.
2. Figures with scars or injuries
Accidents or hectic occupations can alter fingerprints noticeably, especially if they leave scars from labor-intensive employment or hand injuries.
These scars alter your fingerprint's original appearance by creating markings or lines on your finger that prevent your phone from being unlocked using your saved fingerprint.
In such situations, the majority of Android phones let users add up to five additional fingerprints to unlock their phones.
To finish it right away, take these actions:
- Select Security under Settings.
- Click the Fingerprint menu item.
- Add another fingerprint.
- Simply remove the previous fingerprint and add a new one for a quicker process.
3. The fingerprint reader can detect moisture or not
Similar to your figures, the fingerprint scanner needs cleaning. By often touching them, they pick up dirt and grease from your figures, which interferes with the scanner's ability to read your figure print correctly.
With a damp cloth dipped in alcohol or just plain water, clean your scanner or screen. To protect it from severe damage, avoid pressing against it or scratching it with hard or pointed objects.
4. A software flaw
Verify that your software is current. Installing these updates will keep your phones current and prevent fingerprint sensors from malfunctioning. Additionally, please roll back to the prior OS version if any problems arise after a software update.
Observe these steps to deploy critical updates:
- Access the Settings app
- Decide on System Update
- Install and download necessary updates
5. If there is no hardware for fingerprints
If the fingerprint scanner on your Android device is still not working, it can be because the fingerprint hardware is not available. A certified technician from the service center like Carlcare for your phone must resolve this problem.
How to Repair Fingerprints Sensor Not Working
1. Clean the Sensor
Begin by gently cleaning the fingerprint sensor with a microfiber cloth or a soft, lint-free cloth. Ensure there's no debris obstructing its functionality.
2. Restart Your Device
A simple restart can clear minor software glitches. Power off your device, then turn it back on.
3. Check for Software Updates
Ensure your device's operating system is up-to-date. Go to your device's settings and look for software updates.
4. Reconfigure Your Fingerprint
Head to your device's settings, locate the fingerprint settings, and delete your existing fingerprints. Re-register your fingerprints following the on-screen instructions.
5. Safe Mode (Android Only)
Booting your Android device in safe mode can help identify if a third-party app is causing the issue. If the fingerprint sensor works in safe mode, consider uninstalling recently added apps.
6. Factory Reset (Last Resort)
If all else fails, a factory reset may be necessary. Ensure you back up your data before performing a factory reset, as it will erase all data on your device.
Seek Professional Help
If none of the above steps resolve the problem, it's time to seek professional assistance. Book a resrvation with us at Carlcare for a thorough diagnosis and repair if needed.
Note: Booking reservation with us comes with a lot of benefits:
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Convenience: Online booking allows you to schedule your service appointment at any time that suits you, 24/7. You can do it from the comfort of your home or office without the need to visit a physical service center.
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Time-Saving: Avoid long waiting times at the service center by booking in advance. This helps you plan your day better and reduces the time spent waiting for your turn.
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Easy Access to Information: Online booking provides you with all the necessary information, such as service center locations, available time slots, and services offered. This transparency allows you to make informed choices.
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Appointment Reminders: Online booking systems send you appointment reminders through email or SMS, ensuring you don't forget your service appointment.
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Flexibility: You can reschedule or cancel your reservation easily if your plans change, without the hassle of calling or visiting the service center.
Conclusion
Fingerprint scanners are a convenient and secure feature on many Android devices, but they can sometimes stop working properly.
By following these 8 easy ways, you can fix a fingerprint scanner not working on Android devices.
About Carlcare
Carlcare is the Official After-Sales Repair Centre for TECNO Smartphones. We make use of original accessories only for repairs, and when you choose to repair at Carlcare you’re covered by warranty for a period (should the issue reoccur), unlike with other external repair options.
