How to fix Infinix camera not working

Left image
Jide Mbaka

In our world today, smartphones have become an integral part of our lives that we can hardly go a day without making use of them. The smartphones have gone beyond just making calls. Instead, you can use it for listening to music, taking photos, saving documents, and surfing the internet etc. In light of this, if you are one of those whose love for smartphones is shown in taking pictures, a non-functional camera could be annoying. The good thing though is that for every problem there is always a solution to go about it, so in this post, we will be looking at simple tricks you can do to fix Infinix camera not working.

The issue of your Infinix smartphone camera not working may be due to a software or hardware problem. Now if it’s a software problem, there are certain things you can do personally to fix that issue but a hardware problem will most likely need an expert to get it fixed.

infinix camera not working



Camera not working due to lack of storage space :

Sometimes the issues we face with the Infinix phone cameras not working is due to insufficient space on our phone storage. The Android operating system is designed in a way that makes it difficult or impossible to work once the device in question lacks sufficient storage space, so this lack of sufficient space can make your camera not  function properly.


To tackle this, try freeing up some space on your device. You can also make use of your phone master app to clear cache and junk files.

Camera not working due to third party app compatibility :

Certain apps tend to disrupt camera functionality because they are not compatible. When you want to use your camera, a pop-up message usually comes up prompting you that your camera is not working due to the application in question.


Since these applications cannot work for hand in hand, the best thing to do is to force stop such apps or uninstall them entirely, to do this;

  • Go to settings
  • Click on Apps
  • Click on the application in question
  • Click on force stop or uninstall and delete such apps.

Camera not working due to software error :

There are times when your smartphone cameras fail due to a software glitch. It may be caused by an outdated system or a general software error but there is nothing to worry about as you could easily fix these with some simple tricks.


To take care of this;

  • Go to settings
  • Click on apps
  • Click on camera
  • Click on storage and clear cache

Another way to go about this is to check if your android system is updated since an outdated system can cause camera failure too, so what you do is;

  • Go to settings
  • Click on system
  • Click on app or system update (depending on which of them you want to update)
  • Carry out your update

software update

If you have tried all these steps above and your Infinix camera isn’t still working due to a software glitch, you can go ahead and perform a soft reset on your device by long-pressing the power button for some time. Some others might just prefer to do a factory reset on the device entirely so as to achieve the desired results they need.

Note: you should note that carrying out a factory reset on your device may lead to loss of data so it’s always advisable to back up all the data you do not want to lose before carrying out the factory reset).

To carry out a factory reset;

  • Go to settings
  • Click on system
  • Click on back up to back up all your files
  • Click on factory reset and factory reset your device
  • Once you’re done you restart your phone and that should do.

Camera not working due to application preferences and permissions:

Sometimes,  your camera doesn’t work especially through third-party apps due to preferences and disallowed permissions. If you disabled the third-party app from using your camera, the camera won’t work when you want to use it.


To tackle this;

  • Go to settings
  • Click on apps
  • Click on App permissions
  • Select the camera app and allow permissions

You can also reset app preferences, to do this;

  • Go to settings
  • Click on all apps
  • Click on the 3 dots for options on the top right corner of your screen and,
  • Click on reset app preferences.


Hardware camera issues are a little bit tricky to fix because the camera might just have an error to be repaired or might even be damaged and will need to be changed totally. Whatever it might be, you will need to find the official Infinix service center to fix your camera.  To go about this, kindly take your phone to the nearest Carlcare Nigeria service center close to you or you make a reservation from your Carlcare app on your phone so you get a chance to visit them and get your phone camera fixed.

So with all these, you need not worry about your camera not working whenever you want to use it, just follow these simple tricks above to get your camera working again and if it is a hardware issue, there’s always a carlcare center close to you.