TECNO CAMON 12 Air: Common Problems And How To Fix Them

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2022-09-25
Jide Mbaka

Have you experienced any issues with your TECNO CAMMON 12 Air? Perhaps there is a problem with the battery, charging, applications, or screen? Don't worry if your phone has any of the aforementioned problems. Carlcare got you covered because we've provided answers, tips, and methods to repair all of the common problems with the TECNO CAMMON 12 Air in this article.

Before we dive into the smartphone problems and solutions, we'll take a look at the phone specification and features.

Part 1. TECNO CAMMON 12 Air Full Specifications and Features

BODY

Dimensions

Weight

Build

SIM

164.2 x 76.1 x 8.2 mm (6.46 x 3.00 x 0.32 in)

181 g (6.38 oz)

Glass front, plastic back, plastic frame

Dual SIM (Nano-SIM, dual stand-by)

DISPLAY

Type

Size

Resolution

IPS LCD

6.55 inches, 103.6 cm2 (~82.9% screen-to-body ratio)

720 x 1600 pixels, 20:9 ratio (~268 ppi density)

PLATFORM

OS

Chipset

CPU

GPU

Android 9.0 (Pie), HIOS 5.5

Mediatek MT6761 Helio A22 (12 nm)
Mediatek MT6762 Helio P22 (12 nm)

Quad-core 2.0 GHz Cortex-A53
Octa-core 2.0 GHz Cortex-A53

PowerVR GE8320

MEMORY

Card slot

Internal

microSD

32GB 3GB RAM, 64GB 4GB RAM

eMMC 5.1

MAIN CAMERA

Triple

Features

Video

16 MP, PDAF
5 MP
2 MP, (depth)

Quad-LED flash, panorama, HDR

1080p@30fps

SELFIE CAMERA

Single

Features

Video

8 MP, f/2.0

HDR

1080p@30fps

SOUND

Loudspeaker

3.5mm jack

Yes

Yes

COMMS

WLAN

Bluetooth

GPS

NFC

Radio

USB

Wi-Fi 802.11 b/g/n, hotspot

5.0, A2DP, LE

Yes, with A-GPS

No

FM radio

microUSB 2.0

FEATURES

Sensors

Fingerprint (rear-mounted), accelerometer, proximity

BATTERY

Type

Li-Po 4000 mAh, non-removable

I recommend the Tecno Camon 12 Air to everyone because it's a great phone. But like any phone, it has its drawbacks. Due to its complexity, it is difficult to create a flawless smartphone that is free from flaws.As a result, despite years of experience in the field of quality testing, smartphone manufacturers frequently fall short of fixing every issue with the product before it is released. But don't worry, we've addressed all of the Tecno Camon 12 Air issues in this guide, along with fixes.Let's begin.

Part 2. Common Problems of TECNO CAMON 12 Air And How To Fix Them

Unresponsive TECNO CAMON 12 Air Screen

When utilizing the TECNO CAMON 12 Air, one of the major issues you could experience is that the screen isn't functioning properly.The display is a smartphone's most important component, as we all know. Therefore, if your screen isn't functioning properly, it could be a serious issue.It is among the worst issues you could experience with a new smartphone.

Carlcare Online Reservation

Find a Carlcare service center for TECNO CAMON 12 Air and make a reservation to save time

Best Ways to Fix TECNO CAMON 12 Air Screen

Do you have a cracked TECNO CAMON 12 Air screen? It's still worth repairing in 2022! Carlcare is TECNO's official after-sales provider, and it is here that you can get high-quality screen replacement service for the TECNO CAMON 12 Air . Even though the device is over two years old, you won't be able to find most of its spare parts in third-party stores.

To easily replace your  TECNO CAMON 12 Air , begin by scheduling an online repair appointment with Carlcare. It makes the process faster and less stressful because you don't have to wait in line or be disappointed by the lack of spare parts. While making the reservation, you can also check the replacement cost.

When you're ready to repair your TECNO CAMON 12 Air , follow these steps.

Dirty screen

The most frequent cause of subpar screen performance is this. Dirt, dust, oil, grease, or anything spilled on the screen can result in dirty screens.You can clean your screen by wiping it down with a soft cloth if it's dirty.Alcohol may harm the screen's oleophobic layer, so avoid using it to clean the screen or any other chemicals.

Tecno Camon 12 Air Screen protector

Screen protectors eventually deteriorate and interfere with your phone's ability to detect touches. Therefore, take the screen protector off and replace it.

Power Mode Saving

Verify that the phone's power-saving mode is on. The way that Power Saving Mode works is by reducing the device's performance.

Normally, this mode is turned off once the Tecno Camon 12 Air has been charged

15% or more.

Damage Screen Display

One of the causes of an unresponsive screen is a damaged screen. The top layer of a smartphone screen is glass, the second layer is the display, and the third layer is a touchscreen digitizer. Remove the phone's case (if it has one) and carefully inspect it for cracks, dents, or discoloration. Cracks are much easier to see in the sunlight. Don't be alarmed if you see a rectangular grid. The touchscreen digitizer is expected to be present.

Your phone's screen has physical damage if it has cracks, dents, or discoloration. The majority of the time, the display must be replaced. To get it replaced, I recommend going to amy of our carlcare service center.

Tecno Camon 12 Air Overheating

Utilizing an external charger frequently results in overheating issues. Make sure you're charging your phone with the genuine accessory.

Fix overheating on TECNO CAMON 12 Air

  1. Remove any installed games from your phone that the hardware doesn't support, as this could be the root of the issue.
  2. Verify that the overheating isn't the result of an operating system problem. This will cure the problem if you download and install the most recent updates.
  3. As this is typically one important component, avoid charging your device to the max.
  4. Ascertain that there are no obstructions in the ventilation system causing it to overheat. Restart your phone

Slow Charging on Tecno Camon 12 Air

How quickly is your Tecno Camon 12 Air charging? It might be brought on by a number of things, including the charger, USB cable, overheating, and more.

Fix slow phone charging on Tecno Camon 12 Air

  1. Make sure the charger is working properly and the charging port isn't broken.
  2. Turn off WiFi and Bluetooth while the device is charging and check to see if the charging time decreases.
  3. Avoid downloading data from the internet while your phone is charging.
  4. The issue might be resolved if you remove any obsolete data and useless programs.
  5. Get rid of any viruses that may have affected your device by scanning it.
  6. Disable any synchronization of phone data with apps.
  7. Don't install any third-party apps on your phone.
  8. Try restarting your phone to see if it solves the issue.

TECNO CAMON 12 Air User Interface is Slow or Laggy

The TECNO CAMON 12 Air's laggy/sluggish user interface is one of the most frequently mentioned complaints. The animations may stutter if the UI is laggy. Also, opening an app or doing anything on your phone takes longer.

The experience of your phone is hampered if the UI is laggy, It will also be very difficult to use because the screen freezes occasionally while using it . So, if you have a sluggish user interface on your TECNO CAMON 12 Air, you should try these solutions.

Fix Slow or Laggy Performance on TECNO CAMON 12 Air

  1. Make sure the phone has not been infected with a virus as a first step in solving the problem.
  2. To resolve the problem, remove any viruses from your device and clean it. You can use Bitdefender Antivirus or Avira Antivirus to scan for threats by downloading them from the Google Play Store.
  3. Another option is to simply restart the phone and see whether the issue has been resolved.
  4. Make sure the phone doesn't run out of space, as this could cause a number of apps to shut down or function more slowly. If there isn't enough storage, acquire a big capacity memory card or erase any superfluous files, data, or programs.

 Connectivity Issues

Cellular Network and Mobile data not Working on the TECNO CAMON 12 Air

A cellular network is the most important component of any smartphone, and if it fails to function properly, users suffer greatly. Many users report cellular network problems with the Tecno Camon 12 Air. If you use the Tecno Camon 12 Air on a poor cellular network, your phone will struggle to maintain a stable connection and may fail to transmit data at all.This can lead to issues with mobile data and call reception.

Fix cellular and Moblie data issues

  1. Restarting the phone is the most common solution.
  2. Try restarting the phone to see if it works.If not, make sure the sim card is properly inserted into the phone.
  3. The issue can also be resolved by manually selecting the home network in the network settings.
  4. If you are traveling, make sure that roaming services are enabled on your sim card to avoid connectivity issues.
  5. You can also verify that your phone is not in airplane mode or that no 4G services are activated. Most importantly, ensure that you are not in a restricted area with restricted network signals.

 Bluetooth Connectivity Issues

  1. The first solution is to ensure that the devices are close enough together and to avoid Bluetooth weak connections.
  2. The data that is sent or received must be supported by the device that sends or receives it.
  3. You can also try deleting the cache data on your phone to resolve the issue. Go to your phone's settings app menu, click on storage, check for device storage, and then click on internal storage under it. When you click on cached data, it will ask if you want to clear all app cache. If you press the YES button, all cache data on your device will be deleted.

Conclusion

I discussed typical Tecno Camon 12 Air issues in this article, along with fixes.

Please share any more issues you may have in the comments section below if I didn't list them or if the solutions you tried didn't work.

Our crew at Carlcare will make every effort to repair them all.

Need Further Assistance? Contact Carlcare Services Center

Whatever the issue is that you cannot handle, book a Carlcare service reservation, and we got you covered. Carlcare is the Offlical after-sales service center for all Infinix, Tecno, Itel, Oraimo and Syinix brands.Carlcare provides support services in the form of professional repair and maintenance service ensuring that your phone is kept in optimal shape while you enjoy using it. You won’t find a better phone support service out there.