What to do with a cracked phone screen?

Left image
2020-07-15
Jide Mbaka

Cracked or broken phone screen can be caused by various different factors. It could happen due to the accidental falling or when you mistakenly sit on the phone screen.  So that brings us to a question-what to do with a cracked or broken phone screen?  In this article, we will take a look at some tips about what you should do when your phone screen gets cracked accidentally.

Backup Your files:

The first thing you should do is to backup your files once your screen is cracked, because at any point your phone screen might become unresponsive and thereby making the phone unusable to you.

This is an easy one that you can backup your files 

  1. Get a laptop.
  2. Get a USB data cable.
  3. Create a folder you wish to copy your files to on your desktop.
  4. Connect your phone to the laptop using the USB cable.
  5. Once connected, you will be prompted on your phone to select an option, select “File transfer”.
  6. Open your file explorer on your laptop and locate your device, you will see the name of your device.
  7. Open it and head to the internal storage, and select all your important files.
  8. Copy the files to the folder you created earlier on your desktop.
  9. Once it completes copying the files, disconnect your phone from the laptop.

 fix cracked phone screen

Is My Phone Under Warranty?

First of all, what does the word warranty mean.

Warranty simply means a written guarantee provided to someone who buys a product or item, which states that mobile phone repairs will be provided free of charge or at a discounted fee in case of damage or fault over a fixed period of time.

So, check if your phone has exceeded the warranty time from the day you purchased the phone.

Phones under warranty enjoy the privileges of discounted price for phone screen repairs.

Find The Professional phone Repair Service.

You can’t just take your phone to any shop by the road for repair, because in some cases they end up damaging your device.

Take your phone to a place where your device would be handled by a professional.

Carlcare is one of the best place to fix cracked screen where your phone will be repaired by professional engineers. You can also check all the service centers and make a reservation for your phone to be repaired.

Can I fix broken phone screen myself?

Some people make the mistake of thinking they can fix a broken screen by their self, which ends up in a sad story, because they will end up damaging their device and voiding their warranty.

Leave the repair for the professional hands, Carlcare is your best friend in this situation.

Should I use the cracked phone continuously?

This is not advisable, because a cracked screen can injure your fingers due to the broken glasses from the screen, and also it will only keep on getting worse and becoming unresponsive as time goes by.

Its advisable to take your phone to carlcare service center for a repair immediately, before your warranty runs out.

Should I Buy a new phone or replace the cracked screen?

This is all up to you, you can have your screen replaced or if you feel you have been using the phone for a long time, then you can get a new one that’s better than your device for a smoother operation in your daily activities.

swap cracked phone for new one

Can I swap the cracked phone for a new one?

 Yes, you can swap your cracked phone for a new one in Carlcare service center as long as it meets certain requirement listed below:

  1. The cracked phone is still in a working condition.
  2. The phone has to be a TECNO, INFINIX or an ITEL device.

Learn how to swap your Infinix, TECNO or itel phone

The cracked phone can be swapped for a new one at carlcare service center where your phone value will be checked at the current market price, then you will top up the difference. The amount you will top up depends on the phone you wish to get.