Have you tried opening Gmail on your phone recently but it keeps crashing? Get in here to fix it. Maybe it says "Unfortunately Gmail has stopped working", "Gmail Keeps Crashing" or maybe, at worse, it crashes up when you're composing an email? It's a common issue amongst users, and it's what you can fix on your own in a few clicks.
Gmail Keeps app crashing is commonly a software issue and occurs mostly when the system is not running smoothly - maybe you're running too much process in the background, the Gmail app is outdated, and other factors. The favorable part is that you can fix the problem by following the solutions in this article. To get started, simply restart your phone, and follow the processes step-by-step.
- Update the Gmail app
We hope your Gmail works flawlessly after rebooting your phone. But if that didn't work quite well for you, we recommend you update the Gmail app now. Perhaps the version you're running is buggy or out-of-date. To update the Gmail app on your phone, all you need is to head over to the Play Store.
- Ensure you're connected to the internet and launch the Play Store on your phone.
- Tap the three-line button at the top-level corner of the screen to open the side menu.
- Hit My apps & games and wait for few seconds to load your app updates.
- Look for Gmail on the list and tap the Update button next to it.
Launch Gmail after installing the update to see if it launches successfully. If it still doesn't work after the update or no update is available, try the next solution before.
- Clear the cache for the Gmail app
If updating the Gmail app didn't do the trick for you, try clearing its cached data instead. Like every other Android app, Gmail stores some data temporarily to make it run faster and use fewer resources. But if Gmail is malfunctioning on your phone, erasing its cached data might fix it. Follow the steps below to get started.
- Launch the Settings app on your phone and click Apps & Notifications.
- Click on See all apps to view all the apps installed on your phone.
- Locate and select Gmail from the list.
- Hit Storage & Cache
- Tap Clear cache to wipe the cached data.
- Go back once, and tap Force stop on the Gmail App info page.
Re-launch Gmail to see if it works or try other solutions below.
- Uninstall Gmail updates
The Gmail app might also keep crashing if the updated version you're running is conflicting with your phone system - it might even be buggy in some cases. In that case, uninstalling updates for the Gmail app is a trusted way of fixing it. And it takes few minutes to get that done, just follow the steps below.
- Open Settings on your phone and click Apps & Notifications.
- Tap See all apps to view all the apps installed on your phone.
- Locate and select Gmail from the list.
- Look straight to the top-right corner of the screen and tap the 3-dot menu
- Finally, tap on Uninstall updates to restore Gmail to its initial version.
Launch Gmail, as usual, to see if it works. If yes, you may not update the Gmail app for a while if none of your favorite features are missing.
- Remove Google account and sign in again
Sometimes, the problem is not coming from the Gmail app or your phone, but rather from your Google account. One way to fix that is signing in to your Google again - basically, you need tofirst remove your Google account from your phone and sign in again. Here's how to do that.
- Open Settings on your phone.
- Scroll down and select
- Locate and select your default Google account from the list.
- Hit Remove account and confirm the action.
After that, go back to the Account Settings page to add back your Google account.
- Scroll to the bottom of the accounts and tap Add account.
- Confirm your phone security and enter your Google account details to sign in.
Try using Gmail again after the process. If it still doesn't work, continue with the steps below.
- Check your phone storage
Are you running out of storage on your Android phone? You might face issues with runny apps flawlessly. To ensure your device is running as expected, we recommend you have at least 1GB of free storage space on your phone. So, if your Gmail app keeps crashing, check the storage and do some cleaning up if required. You can go to Settings > Storage to view your phone storage.
Tap on Internal Storage to see what's eating up your storage, then do some cleaning up - delete unnecessary files, watched videos, unimportant apps, etc. Just ensure you have enough free space on your storage.
- Uninstall and reinstall the Gmail app
We mentioned earlier, in solution 2, about uninstalling Gmail updates. Well, if that doesn't work for you, you may try uninstalling and reinstalling the Gmail app. The process would clear all local data about Gmail on your phone, and starts afresh when you start using it again. We don't mean your emails would disappear, to clarify. Follow the steps below to uninstall and reinstall the Gmail app on your phone.
- Fire up Play Store on your phone and search for
- On the app preview page, tap Uninstall to delete Gmail.
- Wait for a few seconds, then tap Update (or Install) to reinstall it.
Launch Gmail after reinstalling it and use it normally to see if it works.
- Remove Battery saver
Battery saver, sometimes, might also hinder the proper functionality of your apps and some other features on your phone. So, if Gmail started crashing on your phone, try disabling battery safer in the meantime. Depending on what brand of Android phone you're using, you may find the Battery saver tile on your quick settings panel; find and disable it. If not there, go to Settings > Battery to doable battery saver.
- Reset app preferences
One more thing we recommend you do to fix Gmail crashing on your phone is resetting app preferences. Did you hear that quite loud? When you "Reset app preferences" on your phone, it restores your app settings to the factory options. So, if your Gmail stopped working because of invalid settings, you'll get it working again after resetting app preferences. Let's get into that.
- Launch your device Settings
- Scroll to the bottom and select
- Click Reset options.
- Watchfully select Reset app preferences from the options.
- You may review what it does, then tap Reset Apps to confirm the action.
Following all the steps mentioned in this article surely would help revive your broken Gmail app. If unfortunately, none of the fixes worked for you, you may try updating your phone to its latest version. Or, at worse, you may perform a factory reset on your phone, but that's not always the case.