How to check the warranty status of my phone?
How to check repair status?
How to check Carlcare Service Centers information?
How to check the price of spare parts?
How to make a reservation for in-store repairs?
The phone says only 8% battery is left after fully charged the phone.
It takes a long time to charge the phone/charging slowly.
The phone says "battery overcharge" when charging.
The charger makes noise.
The phone can not charge.
Feel numb if touch the phone while charging.
Battery level on the phone displays abnormally.
Cannot fully charge.
Phone white screen/ black screen after inflowing into water.
Screen jumps or blink automatically.
The screen does not switch on and off when I bring my phone close to or move my phone away from my ear.
Screen flickers.
Touch screen is not working.
The camera is forced to close and can not take photos.
Pictures taken by camera are blurry.
The camera was broken or stopped working/not able to take photos
The camera takes a long time to take a picture.
Flash doesn't work when taking pictures or using flashlights.
Cannot open the camera app.
The lens upside down
Blur, the picture is not clear.
Hanging when opening the camera.
The flash does not work.
Camera not available in app.
How to set the camera sound effect?
Connect devices via USB Tethering?
Set my device as USB Mass Storage.
My phone can not quit earphone mode.
Earphones are not working.
Earphones are noisy, or there is no earphone input sign on the phone after inserting it.
Earphone voice is abnormal.
Cannot connect or pair with Bluetooth.
Cannot receive files via Bluetooth.
The Bluetooth shows paired but still can't connect.
It is not smooth when it plays music on Bluetooth/ The Bluetooth phone call is abnormal.
How to back up data to local storage.
Restoring data from local storage.
Bluetooth is not working well and not open.
Cannot connect or pair with Bluetooth.
Cannot receive files via Bluetooth.
The Bluetooth shows paired but still can't connect.
It is not smooth when it plays music on Bluetooth/ The Bluetooth phone call is abnormal.
Unsuccessful face unlock
Social software voice function and video call function are not available.
The phone can not download the application.
The phone can not install apps.
The phone has an incompatibility issue between the phone and the application.
Application flash back
App can not be updated
Unable to locate in the app
How to close the apps running in the background.
The application is gone after Erase all data(factory reset)
How to uninstall an application.
How to limit apps that automatically start after boot
The game loading slow when running, and force closes.
How to keep the apps running in the background.
How to keep apps running in the background.
How to cancel apps that have been running in the background
Application terminates unexpectedly
Browser /Fcebook /WhatsApp can not load pictures.
Newly installed apps can't be shown.
Phone enters other applications when I touch the Back key.
Can't use Compass app.
How to limit software traffic? (cellular network)
Social software voice function and video call function are not available.
How to save pictures from various applications to mobile phones?
How to judge whether an application is a three-party application or a pre-installed application?
Cannot add new contacts to a phone book or view a phone book.
Copy contacts to another phone.
Reset lost contact.
Contacts saved on SIM card can not show on the phone, they even disappear.
When saving contacts, contact can not be saved.
When calling, both sides can not hear each other.
There is no ringtone when calls come:
Some numbers can still call in after they have been set as blacklist.
When clicking on certain contacts to check the number, the phone always displays loading first and shows the number after a while.
When switched on, the phone shows emergency call.
Blacklist feature.
Setup the contact to blacklist.
It's very slow loading contacts from SIM card, or can not load contacts from SIM card.
What's the Broken screen service card?
What are the advantages of broken screen service card ?
How to buy a broken screen card?
What are the advantages of extended warranty service?
Purchase Conditions of Extended warranty service?
How to buy Extended warranty service?
What is SWAP plan?
Which Mobile Phones are not Accepted for the trade-in plan?
How to protect your privacy?
How do I participate in the SWAP plan?
Which countries have the SWAP plan?
What brands of phones can I swap?
Why choose Carlcare?
Can I swap two phones for one?
Can I swap my phone for money?
How long does it take to do a physical inspection and have a phone swapped?
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