Is It Better to Repair or Replace a Phone?

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Carl Paige

Dealing with a faulty phone and thinking of what to do about it can impose a lot of questions sometimes. “Is it better to repair or replace a phone? Is repairing a broken phone cheaper than buying a new one? Are our phone repair services worth it?”

While answers to these questions vary by individual, you need to consider a few things before making your decision. And to make your life easier, we've analyzed those criteria below.

Is It Better to Repair or Replace a Phone?

What to Consider Before Choosing to Repair or Replace Your Phone

Deciding between fixing your broken phone and getting a new one is never going to be straightforward. But first, you should consider the type of damage, cost repair of vs cost of replacement, the age of the phone, how long you can stay without the phone, and whether or not you can move on without your data.

While reading that seems simple, you’ll never know what it takes until you read the details. So, let’s get into it.

The severity of the damage

Perhaps the most substantial factor you should consider before repairing or replacing your phone is the level and type of damage. Most times, it’s more reasonable and economical to fix your phone if it’s just some common damages like cracked screens, dead batteries, faulty headphone jacks, etc.

On the other hand, you may need to think twice when it comes to severe damages that make the phone useless and might be tricky or more expensive to repair. Repairing extreme water damage that affects the screen, motherboard, and other vital components, for instance, may cost you an arm and a leg.

Notwithstanding, you need to consider other things below before deciding whether to go with phone repair or replacement.

Cost of replacement vs cost of repair

Besides other factors, most people are anxious about money when pondering what’s best between fixing their broken phone or getting a new one. While that’s not a straightforward decision, the simple trick is to always go for the most favorable (cheaper) option.

If it costs less to repair your phone, don’t bother getting a new one.

Meanwhile, the cost of repair largely depends on the types of damage and replacement parts required to fix them. For instance, repairing a damaged motherboard is more expensive than replacing a dead battery. We hope you know that. Screen replacement can also be costly or not sometimes; it all depends on the phone and its screen technology.

To save yourself from unnecessary stress, start by accessing the damage and then request a quote from an authorized repair provider. If you own a TECNO, Infinix, or itel smartphone, you can get the estimated repair prices for common damages.

The age and functionality of the phone

In the same vein, the age and number of times they’ve worked on your phone have a lot to say about its future functionality. There's nothing wrong with sticking to an old device you love. In fact, that’s what we preach mostly as an authorized mobile repair provider. But also, remember that smartphones older than three years may develop subsequent hardware issues and software incompatibilities as time goes on.

Besides that, the worth and reselling value of smartphones seems to diminish as new generations come in. Endeavor to compare and contrast the cost of repairing your phone with its worth before taking your decision. Also, if the phone has undergone over three repairs, it might be the perfect time to discard it for a new one.

On the flip side, it's nonsensical to toss up your brand-new phone for another because of a broken screen. Isn't it? We recommend repairing your phone if it's still new and functional.

Time required to fix the phone

Most of us manage our life, work, and other things on smartphones, making us feel naked when we go without them. For this, it might not be the most pleasant thing if you have to leave your smartphone at the repair center for several days or even weeks.

Meanwhile, the time and effort required to purchase, set up, copy your data, and get used to a new phone can be a little longer as well. So, choose what's best for you.

Depending on the nature of the damage, smartphone repair services can be faster sometimes. For instance, replacing a dead may take less than thirty minutes, while some skilled technicians can offer screen replacement in under two hours!

If repairing your smartphone is faster and less stressful, don’t hesitate to go for it.

How important is your data?

Talking about the severity and type of damage, broken devices can sometimes mean they can't turn on anymore. That means you can't access anything stored locally on the phone until it’s working again. If you’re in such a situation and you can’t do without those files, you may need to repair your phone first.

With the level of security and protection on smartphones today, it’s almost impossible to access your data from a dead phone. So, if you must retrieve those precious files, you can’t escape going to the repair center.

After All, It’s Faster and More Economical to Repair Your Phone in Most Cases.

Without much toing and froing, you can easily agree that fixing common smartphone issues is cheaper and quicker than buying a new phone. Besides the monetary factor, repairing your phone will save you from the stress of finding the best bang for your buck and actually setting up the phone for use.

And when you can't copy your files from the damaged device, you may have to repair your phone first if you care about the data.

Nonetheless, remember to weigh the pros and cons of repairing your phone with that of replacing it to ensure you make the best decision. If renovating your phone is cheaper, faster, eco-friendly, or the only means of retrieving your data, then it’s more beneficial than getting a new one. It’s time to visit those repair shops!

Book Phone Repair Service With Carlcare Service Centers in Kenya

Are you looking for a reliable place to repair your faulty TECNO, Infinix, or itel smartphones in Kenya? Carlcare is your best bet. As the official after-sales service provider for these brands, you can rest assured that you’ll get quality, swift, affordable, and professional repair services at the Carlcare service center near you.

From fixing your phone’s cracked screen to restoring its dead motherboard, our well-trained and highly-experienced technicians can handle them in the shortest possible time.


To speed up the repair process and make it easier on yourself, start by booking a phone repair reservation with Carlcare in Kenya. Doing this lets you complete over 50% of the task from the comfort of your home. Skip the queue. Cut down consultation time. Confirm availability of spare parts beforehand. Get the best repair experience.

If you have a damaged TECNO, Infinix, or itel smartphone and need the fastest repair available, start by booking a repair reservation with Carlcare.