“Unfortunately System UI has stopped working.” “Unfortunately Messenger has stopped working.” “Snapchat keeps stopping.” These are just some of the notorious issues that make using our Android phones irritating sometimes. And while many things could cause the issue, it’s likely due to a buggy app, system glitches, low storage, and others.
Are you also facing the “Unfortunately app has stopped issue” on your Android phone? Keep calm! The fixes we’ll share here today will help you out! Just sit back and try them one after the other.
Restart your phone
When you encounter the “System UI has stopped working” (or any app for that matter) on your phone, it’s likely because of a system glitch. Maybe the system was overworked or ran into an unfamiliar problem. If that’s the case, then restarting your phone could do wonders.
- You can force restart most Android phones by long-pressing the Power button for about 10 seconds (more or less).
- If that didn’t work:
- Long-press the Power button until you see a menu.
- From there, tap on (Some phones may require you to “swipe” instead.
In most cases, restarting your phone can help fix system issues. Yes, it does so, since it quits all running apps and refreshes the system. If the app keeps stopping afterward, try the next solutions!
Check for low storage and RAM
Among other things we’ll mention here, your apps are likely to keep crashing or stopping if your phone is on low RAM or storage. So, before you continue troubleshooting, ensure you have enough storage left on your phone.
Also, ensure you’re not running way too many background apps/processes than what your phone can handle.
Update the Android system WebView app
The Android unfortunately app has stopped issue also sprung up back in March 2021, making many users lose access to their apps. Thankfully, the problem was traced to a faulty Android System WebView app, which is a core feature for many Google and other apps. Nonetheless, it wasn’t long after that Google released an update to fix the issue.
So, if an app keeps stopping, crashing, or slowing down on your phone, updating the Android System WebView app could help.
Head over to the Play Store to do so.
- Launch the Play Store app on your phone.
- Tap your profile icon in the top right.
- Click “Manage apps & device”
- Then, select “Updates available”
- Find “Android System WebView” on the list and tap the Update button to update it.
- You can also tap the “Update all” button to install all app updates. (We’ll talk more on that in a bit)
We recommend restarting your phone once again to apply the full functionality of the System WebView update. Also, if you face issues with most Google apps, we recommend you update Google Play Services and Chrome.
If your phone says “Unfortunately app has stopped” afterward, try the next solution.
Ensure the affected app is up-to-date
As well as updating the Android System WebView app, also ensure the affected app is up to date. (In fact, you should update all your apps.) Though techs are always advancing, they cannot be 100% perfect. So, when apps stop working, crash, or slows down on your, it could result from bugs or system incompatibility.
But thankfully, developers are almost relentless and probably have provided an update to fix such bugs. Kindly visit the Play Store as said above to update the affected app.
Clear the app’s cache & data
Sometimes, the cached data of an app could cause it to malfunction, such as when it won’t load, keeps stopping, or keep crashing. If that’s the case, all you need is to reset the cached data as follows.
- Fire up your phone Settings
- Tap the Apps & Notifications
- Tap See all apps (Or any option available to view your apps list)
- Now, select the affected app on the list. E.g., Google, WhatsApp, or whatever.
- Next,Storage & Cache
- And finally, tap the option to “Clear cache”. Don’t initiate the “Clear data” button for now.
You can now close and restart the malfunctioning app to see if it no longer shut down itself. If it does, you may use the “Clear data” button to reset the app. However, kindly note that it’ll erase the app’s data.
Rollback the app’s update
While updating our apps brings new features and improved functionalities, it could, sometimes, introduce bugs too. And when that happens, you only can do two things: wait for the next update, or roll back to the old version. Sounds crazy, right? Not really.
However, the Google Play Store doesn’t let you downgrade your apps; so, you’ll need to sideload the app from a third-party site like APKMirror. More so, kindly note that downgrading an app requires you to uninstall it first, meaning you’ll lose your data.
If you’re cool with that, here’s how to downgrade your app to fix the “Unfortunately app has stopped” problem.
- First, uninstall the affected app on your phone.
- Visit APKMirror.com and search for the app you want to download.
- Find the older version of the app and download its APK file.
- Install the file manually. (You may need to allow installation from an unknown source)
However, installing apps from outside the Play Store isn’t advisable, as some online sites modify the apps. But if you must, APK Mirror is a trusted site.
Update your phone software
If your phone still says “Unfortunately app has stopped” after trying all the solutions above, then you might want to check for system updates. Like updating your apps, system updates introduce system stability, extra features, bug fixes, etc.
so, if you’re running an old build of your phone’s software, it’s likely you’re missing out on key features and stabilities. Especially if the problem is on a system level, such as when the System UI has stopped on Android, we recommend installing the latest update on your phone.
Here’s how to do it.
- Fire up your phone’s
- Tap on System, then select System Update.
- Check for online updates. And if any, download and install it straight away.
Take your phone to the experts
Lastly, if you still face the “Unfortunately, app has stopped” problem on your Android phone, you’d want to try Factory Reset. But that’s not always a nice solution, especially if the problem persists on just an app. Resetting your phone requires lots of sacrifices, such as backing up and restoring your data, setting up your library again, signing in to every account, and a host of others.
Nonetheless, there’s a better option. If none of the solutions above could stop your apps from crashing, stopping, or slowing down repeatedly, we’d refer you to visit the service center to seek professional help.
At first, the problem seems simple. But now, it’s almost the opposite. Don’t worry though, as a professional knows what to do in that step. They may need to reload your phone software, or do any other technical stuff.
Do your TECNO, Infinix, or itel smartphone run into a problem? Then you’re at the right place already. As the official customer service provider for these brands, we’re always ready to help you. More so, fixing issues like these come with no price tag if your phone is still under warranty.
Why waiting? Book an online reservation with us today to enjoy our VIP and professional customer service!