So, you’ve accidentally dropped your phone with its face down onto a brick floor… and on picking it, all you can see now is a new flower or cobweb artwork on your screen. You’re half frustrated and somewhat indecisive about what to do next until you remember you've applied a tempered glass protector earlier. Even so, you’re not sure which of the glasses got cracked? And now, you’re probably thinking of removing the tempered glass straightaway. But wait! How do you know whether you cracked the main phone screen, or it's just the tempered glass protector? Find out below!
1. Examine the broken area with bright lights
Moving forward, you can flash a bright light on the screen to check if your phone screen is broken or it's just the tempered glass. Most times, flashing a bright light on the screen won't cause much refraction of light if only the tempered glass was broken. However, you get much light refraction if the main phone screen is broken.
More so, seeing some deep lines and cracks under the tempered glass probably means the phone screen is cracked. If the damages are not so deep, however, then only the tempered glass is cracked.
2. Tour around the screen edges to check
Next, you should examine the edges and corners of the phone screen. If there are cracks or lines there, that means your phone screen is cracked. Most screen protectors don't cover the entire part of the screen, so looking at the edges shouldn't be a problem. Meanwhile, you may need to remove your phone’s back cover first.
3. Remove the screen protector
Lastly, if you're still not convinced whether you cracked your phone screen or the tempered glass, you should take a bold step and remove the tempered glass. Doing that will give you a clean look at what the damaged part looks like.
Note: Be gentle and calm while removing the tempered glass to avoid damaging the screen and your fingers. And if the adhesive on the tempered glass is too hard, you may need someone else’s assistance.
If you’re lucky enough, you may find out that the crack is not extended to the main screen. In that case, you can purchase a new tempered glass at a low cost in the nearest store. Otherwise, visit the official service provider to replace your phone's broken screen as soon as possible to avoid damaging your fingers and other components of the device.
In the meantime, you can learn about what to do with a cracked phone screen.
4.Find the professional
If your phone is cracked, you can take it to a phone repair technician or mobile phone repair shop near you to check whether only the tempered glass is broken or the main screen is broken.
Today, a large number of people use tempered glass protectors with various levels of protection to give their phone's screen extra protection. Nonetheless, tempered glass screen protectors aren't 100% safe. You may end up breaking your phone's screen if you smash it so hard than what the protector can handle. Before you rush to remove the tempered glass protector after accidentally dropping your phone, it’s worth checking if the main screen or only the tempered glass protector was broken by trying all the tricks mentioned above.
However, if your phone screen is cracked, there's nothing else you can do than to visit the official phone repair service provider for your brand for screen replacement service.
Fix your broken screen from Carlcare
If you use a TECNO, Infinix, or itel smartphone, and all you need is a high-quality screen replacement, you shouldn’t shy away from Carlcare.
Carlcare Service is the official repair service provider for these brands. Our certified technicians use only original TECNO, Infinix, or itel replacement parts, assuring you get a successful screen replacement for your device.
Replacing your broken screen at Carlcare is super easy. All you need to do is check the screen replacement price for your phone, make an online reservation with us, and visit the selected centre to replace your phone screen.
More so, you get an additional warranty after replacing your phone screen at Carlcare, giving you rest of mind on the replacement service. If your phone gets faulty naturally during the warranty period, we'll fix it with no recurring charges.