What to Do If Instagram Keeps Stopping or Crashing on Android

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2020-12-04
Abraham Miller

“Unfortunately, Instagram has stopped.” “Could not start Instagram.” These are the two common problems your Instagram could experience on your screen while trying to launch your Instagram  app. When your instagram keeps stopping or crashing, it means that something is wrong with the app or the phone you are using.

The crashes usually happen when the user has not updated their app to the recent version made available by the app owners. Another cause is when the phone has luggage that is preventing it from starting up well. Some of this luggage could be the cache, phone storage issues, android bugs, and the likes. In this article, we will share What to do if Instagram keeps stopping or crashing on Android.

 instagram keeps stopping

 

What to Do If Instagram Keeps stopping or crashing on Android

Restart Your Phone

Any time you have an issue with your android phone, one of the first things to do is restart the phone. You may not have known till now, but a restart works wonders; you will be surprised at the things a simple restart can fix.

If you are trying to launch your Instagram app and the instagram keeps crashing or stopping, before you take any steps, try restarting the phone. After you do that, try relaunching the app and see if the issue has been fixed. If it has, enjoy. But if it hasn’t, try other methods listed below.

Check Network

Everyone knows that you must have a network connection for you to make use of the Instagram app. Else, you will just be running around in circles. Your android phone requires robust network connectivity to show content on your Instagram account.

If this connectivity is unavailable, then your instagram won’t load or work. Check if you mistakenly switched off your data connection. You can also check to be sure your phone is not on airplane mode. These can hinder your user experience. If the network connection is not strong where you are, you can go elsewhere.

Lastly, you can also check if you have data on your device. If you don’t have data, buy the data to access your network connection, and the app would work.

Update the System

Both the android operating system and the Instagram app frequently undergo upgrades. These upgrades or updates are essential in keeping the phone and app functioning.  If your Instagram keeps stopping or crashing, try updating your android operating system. After that, you can also update the Instagram app. 

  • Go to Google Play Store.
  • Tap on the three lines on the top left corner of your device. The line is inside the search space.
  • Tap on ‘my apps & games.’
  • Play Store will list all the apps that need updating.
  • You can choose to update all at once or tap on ‘update’ beside Instagram.
  • Automatically, your Instagram app will update.

Uninstall and Install the Instagram App

If you have tried updating the Instagram app and instagram keeps crashing on android, you may have to uninstall and reinstall the app. Perhaps the current application you have encountered a problem is corrupted during installation. You need to get rid of it and install another. 

  • To do this, follow these steps:
  • Go to settings.Tap on ‘apps & notifications.’
  • Select all apps.
  • Tap on the Instagram app.
  • Select uninstall.

After the uninstallation is complete, go back to Google Play Store, download, and install the Instagram app's latest version. To do this, follow these steps:

  • Launch the Google Play Store app.
  • In the search bar, type “Instagram’.
  • Play Store will show you the latest version.
  • Tap on install.
  • The app will be installed on your phone.
  • Log in to your account and flex.

Restart the Instagram App

If the Instagram app is misbehaving, you can try restarting it. Sometimes, the panacea is in the restarting. Close the app and then relaunch it. The chances are that the app will start working fine when you do this. However, if it does not work, try out other options. 

Clear the App Cache

App cache occupies a lot of space on the phone memory. They are helpful in their way, but they slow the phone down. And they could be the culprits in this case, too, causing your Instagram to keep crashing or stopping. If this is the case, all you need to do is clear the app cache. Here is a straightforward way of doing that.

  • Go to settings.
  • Then to storage.
  • Tap on internal storage.
  • Select apps.
  • Choose Instagram.
  • You will be given two options: To clear data or to clear the cache. Tap on clear cache.

Run Into Safe Mode

If your Instagram keeps stopping or crashing, try booting your phone into safe mode. If you can use the app without issues in safe mode, then the problem is with a third-party app, but if the Instagram app keeps crashing even in safe mode, then third-party apps are not the problem. To go into safe mode, do this:

  • Hold down the power button.
  • Hold down the power off button.
  • Tap reboot into safe mode.

Your phone will reboot into safe mode. To leave the safe mode, all you need to do is restart your phone. It will reboot into normal mode.

Check Phone Storage

Phone storage can be low, and this could be the reason why your Instagram is crashing. Go to phone storage and free up some space. You can delete the cache of all your apps. You can move files to an SD card; you can delete unneeded files.

Try to Log in With A Different Account

If your instagram app keeps crashing, you can try logging in with a different account so you can ascertain that the problem is not from your account.

Factory Reset the Phone

The last option you should take is the factory reset. But before you take this step, know that all your files and documents will be wiped. You cannot recover them after the reset. Every third-party app, too, will be deleted. So, this means after the factory reset, you will have to download another Instagram app.

To do a factory reset, follow these steps:

  • Go to settings.
  • Then to system.
  • Then go to reset options.
  • Choose factory data reset.
  • You will receive a prompt telling you all that will be deleted and if you want to continue.
  • Tap ‘erase everything.’

Note: A factory reset can take some time, so it would be wise to have enough battery juice (or plug your phone) while doing it.

Get the professional help

If none of the solutions work above, then you can take your phone to the official service center for the phone you are using. For example, when you use Infinix, TECNO and itel phone and if the instagram still keeps crashing on your phone after trying the solutions above, you can find a carlcare service center near you from our website.