5 Reasons Why You Should Select the Official Phone Repair Service Provider

Left image
Abraham Miller

Have you ever been in a situation where you need the best cell phone repair service for your damaged phone but still struggle to choose between the official phone repair service provider and third-party repair providers? You’re probably not alone.

Especially when the phone’s initial warranty has expired, it can be complicated for some people to stay glued to the authorized repair service provider because they feel their repair prices are extravagant.

However, is that all true? Is it all safe to repair your smartphone in a third-party repair center? Well, that’s probably not true. Here are 5 reasons why you should select the official phone repair service provider for your brand anytime.

 select an official phone repair service or find a third-party shop

Why choose the official phone repair service provider?

Should I choose any third-party phone repair service near me or visit the official service provider? Well, official service providers offer some features and qualities not usually found in other places. Here are some of them:

  1. Well-trained and experienced technicians
  2. Original spare parts
  3. Repair quality
  4. Reliable warranty service
  5. Time, cost, and stress-saving services

1. Well-trained and experienced technicians

The #1 reason why you should select the official phone repair service provider over others is the level of confidence you can get in what they provide. For a start, the technicians at the official centres have years of experience in repairing every smartphone from their brand. Hence, they’re familiar with all sorts of smartphone problems, and they know the perfect ways of solving such problems.

More so, technicians from the official service provider usually receive periodic training and seminars coordinated by the company, helping them relinquish their knowledge and learn new skills and techniques to enhance their output.  

At first sight, you can rest assured that your pricey gadget (smartphone) is not in the wrong hands. More often than not, an inexperienced technician may render your phone inoperable.  

2. Original spare parts

Not only well-trained and certified technicians, official phone repair service providers uses only genuine spare parts to ensure you continue enjoying your phone after repairing it. They get their spare parts right from the brand's factory, ensuring your phone gets back to its factory condition.

Whether you’re going to fix your phone broken screen, replace its damaged battery, repair the tiny components on the motherboard, or fix any other parts, you’ll always get the best quality spare parts from the official service provider.

Now, you can't say the same for third-party repairers since they either get their spare parts from other suppliers, which might not retain the same quality as what came with your phone from the factory.

3. Repair quality

Well-trained technicians using genuine spare parts are not enough if the outcome doesn’t look great. To ensure you fall in love with your damaged phone again after repairing it, the officially authorized phone repair service provider for your brand always has an edge in repair quality.

Wait a minute! How do you feel after making your first smartphone repair? Did you feel like appreciating the repairer for the job well done, or you grew to hate your phone afterwards? Even if you have no such experience, excellent repair quality should be your priority before choosing to repair your phone anywhere.  

Sometimes, a lack of the required tools and machines can tarnish the outcome of an experienced technician. However, that doesn't happen at the official services centres as they're provided with the essential tools and equipment to enhance their job.

The expertise of their technician, use of only genuine spare parts, working on your phone with the recommended tools, and many more adds up to getting excellent repair quality.

4. Reliable warranty service

Another important reason you should only select the official phone repair service provider for your brand is their provision of a reliable warranty. The warranty can help you enjoy free repair services during the first year of purchasing your phone or more if they decide to extend the warranty.

More so, they give you an additional warranty on any repair service made. For instance, Carlcare offers its customers 30–90 days of screen replacement warranty, allowing them to enjoy free repair service if they notice strange actions after the repairing their smartphone.

On a more serious note, repairing your phone from unofficial third-party shops may void the warranty and devoid you of enjoying free repair services. So, that’s another reason to stay glued to the official customer service provider, at least if your device is still new.

5. Time, cost, and stress-saving services

Not any longer should you have to wait in the service centre for several hours, or leave your phone for several days to get a repair service! Of course, you've got some schedules and many other things to do with your time, rather than spending the whole day at a service centre.

As expected, the official repair service providers can help save your time and cost on the go with their additional free services. Besides being capable of fixing your phone as fast as possible, you can book an appointment with them from the comfort of your home, get an online repair quotation or spare parts prices, and maybe, get free delivery service.

In context, booking a repair appointment saves you a lot of waiting time. First, you only need to visit the repair centre at your convenience. And when you do, they'll treat you as a VIP customer, prioritize you, and repair your phone in the shortest possible time. So, that saves not only your time but the cost of transportation and stress.

Carlcare: the Official Repair Service Provider for TECNO, Infinix, and itel.

In a world of many smartphone repair companies and technicians, choosing the best repairer for your phone can be an arduous task. However, you can always rely on the official service provider for the best repair services for your gadgets.

Carlcare is the official after-sales phone repair service brand for TECNO, Infinix, and itel devices. With close to a decade of experience in the mobile repair industry, we've helped many users regain their smartphones with our top-notch professional services.  

Whether your TECNO, Infinix, or itel phone won't turn on, you break its screen accidentally, or its battery can't hold enough charge anymore, we're ever ready to help you. Our well-trained technician will not only offer you excellent repair quality but also ensure the service doesn't take much of your time and money. More so, they use only genuine spare parts and recommended repair tools to ensure your phone keeps its factory look and feel after repairing it.

Conclusively, all the reasons we’ve mentioned above are what you can expect from Carlcare. So, when next your TECNO, Infinix, or itel smartphone encounters a problem, visit Carlcare, their official phone repair service provider.


Some risks of using a cracked phone screen 

How to fix a cracked phone screen for free