For Gambia
1. Limited Warranty Period:
1) For TECNO
| Feature phone (Launch after April 1, 2019) | 24 Months | 
| Feature phone (Launch before April 1, 2019) | 12+1 Months | 
| Smart phone | 12+1 Months | 
| Tablet | 12+1 Months | 
| Built-in battery | Follow the device | 
| Charger (Inbox) | 6 Months | 
| Cable (Inbox) | 6 Months | 
2) For itel
| Feature phone | 12 Months | 
| Smart phone | 12 Months | 
| Built-in battery | Follow the device | 
2. The Limited Warranty does not cover:
- To damage caused by unauthorized modification, disassemble and repair.
- To damage caused by accident or human behavior. Such as: water intrusion, screen broken, input of inappropriate voltage, over-extrusion, motherboard deformation, etc.
- To damage caused by misuse or improper maintenance.
- The warranty certificate does not conform to the product type or be altered.
- Battery bin stickers and anti-disassemble labels has been removed or defaced or indistinct and unrecognizable.
- Beyond the warranty period.
- To damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or other external cause.
3. Notification:
- During warranty service the contents of the storage media may be deleted and reformatted.
- The warranty card is confined to the first purchaser of the product only and is not transferable.
- The above terms and conditions only apply to mobile phone products sold in the territory Gambia.










 
 