Service Policy

For Mozambique

 

 

1. Limited Warranty Period:

1) For itel

TV device

12 Months

TV accessories

6 Months

 

2) For Syinix

Refrigerator

24+1 Months

Freezer

24+1 Months

LED TV

12+12 Months

Air conditioner

24+1 Months

Washing machine

24+1 Months

Electric fan

12+1 Months

Microwave

12+1 Months

Blender

12+1 Months

 

 

2. The Limited Warranty does not cover:

  • To damage caused by service (including upgrades and expansions) performed by anyone who is not an Authorized Service Providers.
  • No responsibility is assumed for any special, incidental or consequential damages. The warranty does not cover damages resulting from accident, misuse or abuse, lack of reasonable care, the affixing of any attachment not provided with the product or loss of parts, not following instructions or subjecting the product to any but the specified voltage.
  • The warranty will become void if the equipment is not protected against power surges and fluctuations because of not using recommended voltage stabilizers.
  • This warranty will become void once the serial number of the equipment is altered, defaced or removed.
  • This warranty card is confined to the first purchaser of the product only and is not transferable.

 

 

3. Notification:

  • During warranty service the contents of the storage media may be deleted and reformatted.
  • The warranty card is confined to the first purchaser of the product only and is not transferable.