How To Fix OTP Not Received On An Android Phone

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2022-11-22
Jide Mbaka

There are quite a few online transactions performed on the various mobile network today that wouldn't require a OTP from the user's end. Whereas, some users are challenged with these transactions with their OTP not received. The user's OTP is somewhat a necessity to access and complete some reliable transactions source after the requisite data is inputted and an agreement is consequently reached.

This can either be required when making a pact with a financial institution, when you want to sign up / sign in to your preferred social media accounts, or when you want to register on a new website.

How To Fix Otp Not Received On An Android Phone

Part 1. How to Get OTP Code on Phone

It's quite assumed most Android users are familiar with the Google Captcha verification exercise seldomly done to confirm the user performing task on some websites when a network breach is detected by the Google software. An illustration is designed to clear security issues and to ascertain if the search is handled by a human or Robot.

Similar to this is the One Time Password used to confirm and complete a digital transaction between two ends. This is mostly sent as an SMS or via Email with varying digits passwords.

You might have performed a transaction with an OTP Not Received, or you've been stuck with not receiving OTP on Mtn aims for quite a while. This resonates with me as well.

However, I got through with simple guides when I am not getting OTP on my registered mobile number. The quick steps here will give you a clue on what to do when you're having an issue with OTP Not Received.

Below is a detailed means to overcome such occurrence:

Step 1. Check Message Settings

For most Android phone users, the least we tend to notice is a slight change in our device setting. We all assume the factory settings are always intact and unchanged. In contrast, routine checks need to be carried out as these settings might have been altered automatically or manually.

For instance, your network operator service center is quite necessary for sending and receiving messages, OTPs inclusive. It's quite conflicting for users who seem to have tampered with this setting. Most users seem to arrange the same digits for their different sim cards service center which eventually proves abortive. There are varying digits for the different mobile network service centers. Below is the list of some service providers' digits.

  • MTN : +234803000000
  • Airtel : +2348020000009
  • 9mobile : +234809001518
  • Glo : +2348050001501

A complete and updated setting is tantamount to receiving complete and unhindered messages. Receiving any OTP on your device solely depends on the OTP source and the technicality of your Android phone. If this is not subjected to a connection problem from the source, then check your message settings. This is the first crucial step to take when you're having an issue with OTP not received.

Step 2. Blacklist Contacts

Blacklisted contacts are completely hindered from sending OTPs. It's also a prompt to those OTP not received. You might be fazed about not receiving OTP on MTN, and not receiving OTP on Glo networks respectively. Have you checked your blacklist? You might be surprised to find the OTP source on your long list.

Most people do use the blacklist to wade off numbers that bug their phones with unwarranted calls. This is quite advantageous to those having dual sim. Unknowingly to some, the blacklist automatically disconnects the blacklisted contact from also delivering the message to the Android device. However, you can disable blacklisted contacts with this few simple steps:

  • Go to Phonebook
  • Click on the Menu icon
  • Select Settings
  • Tap Calling Accounts
  • Arrange your blacklist

Step 3. Internal Memory Space

Generally, Android devices malfunction and doesn't operate at their optimum when their storage is filled to the brink. Creating a space from excess files in the internal storage lightens and paves the way for both the system and the apps to function well.

We all seem to have an example of a notification popped out on your notification bar with an inscription of "Internal Storage almost full, some features may not function well". During this time, the influx of messages to be received by your devices may be quite diminished or shuffled. This is another means that can hinder your android phone from receiving OTPs from an external source.

However, you can make a detailed review of the contents on your device's memory. Clear Messages cached data and where there are other accumulations of data on your smartphones.

You can clear your Messaging app cache by:

  • Go to Settings
  • Click on Apps
  • Select System Apps and Locate Messages
  • Tap on Storage
  • Clear Cache

Step 4. Network/Country Code

Improper network checks and country code is another means through which the OTP not received issue can occur. Having a good and reliable connection is also vital for receiving OTP. Instances where an OTP couldn't be found in your messages after multiple requests might require connectivity and network test.

Sometimes when you're not receiving OTP on Airtel, and when you're not receiving OTP on Vodafone. Turn on Flight Mode or Restart your Android phone to have your network connection refreshed on your device, after which you can change the sim slots if the issue persists. Issues with not receiving OTP on iPhone are quite similar to Androids with regards to sim connectivity.

Nigeria's country code remains unchanged as the +234. Ensure no mistake is made when inputting your country code.

Conclusion

Your persistent OTPs hiccups can adequately be resolved with these 4 simple and easy guides. You surely have answers to why OTP is not coming in the mobile. However, if the issue persists contact your network service provider and factory manager.

Need Further Help? Contact Carlcare

Whatever the issue is that you cannot handle, book a Carlcare service reservation, and we got you covered. Carlcare is the official after-sales service center for all Infinix, Tecno, Itel, Oraimo and Syinix brands.

Carlcare provides support services in the form of professional repair and maintenance service ensuring that your phone is kept in optimal shape while you enjoy using it. You won’t find a better phone support service out there.