For Zambia
1. Limited Warranty Period:
For TECNO
| 
 Charger  | 
 6 Months  | 
| 
 Power Bank  | 
 6 Months  | 
| 
 Data Cable  | 
 6 Months  | 
| 
 Wireless Selfie Stick  | 
 6 Months  | 
| 
 Memory Card  | 
 5 Years  | 
| 
 True Wireless Stereo Earphone  | 
 6 Months  | 
| 
 Wireless Earphone  | 
 6 Months  | 
| 
 Wireless Headset  | 
 6 Months  | 
| 
 Earphone  | 
 6 Months  | 
| 
 Wireless Speaker  | 
 6 Months  | 
| 
 Smart Wrist Band  | 
 12 Months  | 
| 
 Smart Watch  | 
 12 Months  | 
| 
 MiFi (4G Mobile Wifi)  | 
 12 Months  | 
| 
 CPE (4G Wireless Router)  | 
 12 Months  | 
| 
 Smart Wireless Router  | 
 12 Months  | 
-Phone Cover, Tempered Glass Screen Protector, Selfie Stick or any other accessories are not covered under warranty.
2. The Limited Warranty does not cover:
- The device and parts have exceeded the swap or warranty period.
 - There is no valid invoice and cannot prove that the product is still within warranty period.
 - The content of the invoice does not conform to the goods or invoice is modified.
 - The damage caused by transportation, loading and off-loading during exchange and repair.
 - Repaired, disassembly and maintenance without authorization of Carlcare service.
 - Notaccording to user guide to install, use, maintain and storage device.
 - IMEI label and warranty label damage,missing or
 - Accidental or human action resulting in product damage. Such as liquid, damp, mildew, damage, input voltage mismatch.
 - Failure or damage caused by excessive external damage (such as fire, earthquake, flood, etc.)
 
3. Notification:
- During warranty service the contents of the storage media may be deleted and reformatted.
 - The warranty card is confined to the first purchaser of the product only and is not transferable.
 









