Looking to Dispose of Your Phone?

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2022-10-25
Carl Paige

If you want to upgrade your phone with a better one, Carlcare is the place to trade in your old TECNO, Infinix, itel device. Before the swap or trade-in takes place, we'll assess your phone first to determine its current value. Once this is settled & a price is given, and you'll select your choice of our available devices & pay the difference. You can only get the exact cost at our center.

Looking to Dispose of Your Phone?

If you have a TECNO, Infinix, or itel phone that you no longer use, we have a solution for you.

Did you know that the phones we use daily are not environmentally friendly? As such, their disposal should be done by professionals who will do it in a way that will not harm the environment.

The Carlcare trade-in service is a good way to get rid of your old phone for a new one.

Conditions for trading

Now that you have decided to safely dispose of your old TECNO, Infinix, or itel phone for a new one via the Carlcare trade-in service, there are a few conditions that must be met for the transaction to be successful:

1) The phone MUST have been purchased through legal means.

2) The warranty of the phone MUST be valid

3) You have to present the receipt of the purchase.

4) The phone should not infringe on other people’s rights.

Once the above-mentioned conditions have been met, the phone’s current value will be calculated.

Why You Should Trade with Us

This service is a sure way to dispose of your unused phone for a new one. Carlcare has measures put in place to ensure that all phones are disposed of in a manner that will conserve the environment.

How You Can Locate Us

All you have to do is log in to your Carlcare app. After that, go to ‘location’, input your country, state, and area details then look for the nearest branch address to you.

What You Should Do Before Trading with Us

We advise you to ensure that all data that was saved on the phone is cleared before you visit our service center. If you are unable to clear the data, please click on this link to see how to factory reset the device.

Kindly be advised that Carlcare will not be held responsible for any data lost during the trade-in process.

Carlcare Swap Operation

Once you bring the phone to our repair center, our technicians will first check the phone’s physical condition. After that, the warranty details will also be confirmed and then, both details will be used to calculate the current value of the phone.

Once the value has been determined, you will be called and told the phone’s current value (based on our calculations), the phone’s availability for trade-in, and how much you will have to top-up to each model available to get it. It is that simple!

NB: Kindly be advised that this process is not real-time.

Reach to Carlcare Today

Carlcare offers the best trade-in/swap deals you can find in Kenya. The primary reason you should trade your old device with us is the legality of terms you cannot find anywhere else.