How to Fix No Sim Card Detected Error on Infinix Phone

Sometimes, you may switch on your phone and discover that there is no sim card detected on your Infinix phone. It can also happen when you switch sims or insert your sim card into a new phone. Whatever the cause, the truth is the experience can be frustrating. In this article, we will teach you how to fix no sim card is detected on the Infinix phone. We have compiled a list of things you can do when your phone cannot read your sim card.

Get Quality Phone Repair for Your SIM Card

These are some of the things you can do when the phone cannot detect your sim card. If you find that you cannot fix the problem with any of the self-help listed above, you can visit the Carlcare service center near you as we are the official after-sales customer care support center for Infinix users.

Ways of Fixing No Sim Card Detected Error on Infinix Phone

1. Insert the SIM tray properly

The sim tray is one of the features of modern Infinix phones. It is the sim tray that carries the sim card into the phone. Sometimes when you are in a hurry, you may not precisely slot in the sim tray correctly, and as such, your phone is unable to detect SIM cards.

Again, you may have placed the sim cards wrongly on the sim tray, and this can lead to the sim card not being detected by the phone. If you did not insert the sim card properly, kindly do so. Lastly, it could be that the tray is damaged or broken. If this is the case, get a new sim-tray.

When you have an undetected sim card issue with your Infinix phone, the first thing you should check is if you installed the sim tray appropriately. If it is not, kindly insert the sim and the sim tray properly. Remember, before inserting or removing your sim card or tray, make sure you shut down your phone.

2. Ensure the SIM card is activated

Another thing that may cause your sim card not to be recognized is if your network provider has not activated your sim card. Sim card activation is a must before you can make use of the sim. So, visit your network provider's service center with your phone so that they can activate your sim.

There are other things your service center can do in this case, like changing your sim tray, changing your slot reader, and giving you a new sim. Once any of these is done, depending on your peculiar situation, your sim can come online.

3. Contact service provider to correct SIM registration failed error

Your sim is supposed to register after you insert it into your phone. But this is not always the case. Some things, like network failure, may cause communication errors between your sim and your phone. If you insert your sim in your phone and it displays the ‘sim registration failed’ message, kindly visit your service provider to fix the “no sim card detected” error.

4. Clean dust or soot off the SIM chip

The sim chip is the golden area on your sim card. Is that area clean? Dirt and dust can interrupt the communication between your phone and your sim, thereby making the sim go undetected. If the sim is dirty, clean it with a soft cloth to remove dust or carbon. Take uttermost care so you don’t scratch your SIM card as it may damage the SIM card.

5. Check if the SIM connector on the phone is ok

The slim connector is what interfaces with the chip on the sim for signals to be passed. If the connector is not in prime condition, the sim card won’t show. The sim connector has pins on it. If the pin is broken or dented, the sim card won’t work either.

A damaged sim connector or pin is usually caused when your rough handle your Infinix device. Hence you must treat your device with care. If you have this issue, visit the Carlcare service center to get it resolved. Our reliable and ever-available engineers will fix the damage in no time. Remember to book an appointment before you go. 

6. Reboot the phone

Rebooting or restarting your phone can work wonders. Power cycling your Infinix device can solve the majority of undetected sim card issues. If your sim card is not working because of a software malfunction, rebooting can work quite efficiently.

What rebooting does is cause the phone to search for the sim card again. It also helps to regain a connection the sim had with the network before. To reboot your Infinix phone, press and hold the power button. Choose the restart or reboot option, and your phone will reboot. If this does not fix the problem, move on to another solution.

7. Clear cache on the phone

You can also clear the cache on your phone if no sim card is detected on your Infinix phone. It feels weird considering the challenge, but it works. Go to settings and select storage. Choose internal storage, then to apps. The phone will load all the apps on your phone and show you the space they occupy and how much-cached data they have.

Clear cached data for each of the apps. This may log you out of some of the apps but inputting your username and password again is a small price to pay for your sim card to come online.

8. Reset network settings

Another solution for you is to reset the network settings. You do this to send the settings of your network back to their default mode. How do you do this? Get to settings, then system, then reset and then click on reset Wi-Fi, mobile, and Bluetooth. Tap on the reset setting for the sim card.

9. Activate the phone's airplane mode

Another method to employ in fixing the undetected sim issue is by activating your phone’s airplane mode. It is possible that the fault is not from your sim. To activate the airplane mode, do the following.

• Drag down the notification bar on your Infinix device.
• Tap the flight or airplane mode. The airplane mode will be activated in a few seconds.
• Wait for one minute and then turn off airplane mode.