Why Is My Phone Not Making Sound

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2024-02-17
Carl Paige

You're scrolling through your favorite app, expecting the usual soundtrack. But silence. Your phone, usually a portal to music and podcasts, sits eerily quiet. Don't panic! Most silent phone situations are easily fixable. Let's crack the case of the missing sound.

Why Is My Phone Not Making Sound

Why Is My Phone Not Making Sounds?

Before we dive into the solutions, though, we'd like to point out the common reasons phone speakers suddenly stop making sounds. And while anything can cause the problem, the most prominent issue is your device's volume. Your phone won't make a sound if its amplification is low.

Do Not Disturb mode may also block sounds and notifications on your phone, but it shouldn’t block media sounds from apps unless specified. Well, it didn’t end there.

If it's not a volume issue and a DND problem, why is my phone not making sounds? Here are other reasons for your phone to get mute:

  • When the device is connected to an external audio source,
  • When the speaker is dirty or wet,
  • When the app you're using is blocking sounds,
  • When the content you want to hear has no sound and many more.

Now that you have enough clues about why your phone speaker is not working, let's help you fix the problem. 

How Do I Get My Sound Back on My Phone?

  1. Volume Check:

The obvious, but often overlooked first step. Crank up those volume buttons or sliders and see if your phone comes alive.

  1. App Settings:

Some apps have individual sound controls. Check Facebook or Instagram settings for a muted button, or explore app settings for dedicated sound toggles.

  1. Do Not Disturb:

This one can sneak up on you. Swipe down for quick settings and disable Do Not Disturb if activated. Remember, Do Not Disturb shouldn't affect media sounds unless specified.

  1. External Connections:

Bluetooth headphones? Check if connected. Even forgotten earbuds can trick your phone into "headphone mode." Disconnect everything and test your speaker.

  1. Speaker Cleaning:

Just like charging ports, speakers get clogged. Use compressed air or a soft toothbrush to clear out dust and debris blocking the sound.

  1. Restart:

A simple fix for software glitches. Power down your phone for a few minutes, then restart. It could be all it takes.

How to Book a Phone Repair Service Near Me

If none of these work, your phone might need a deeper look. Consider authorized repair centers for your phone brand. They have the expertise and tools to diagnose and fix the issue.

Here’s how you can book a repair reservation to fix your phone’s sound at Carlcare:

  • Visit our Online Repair Reservation page
  • Complete the reservation form:
    • Select your phone model
    • Describe the problem in detail
    • Choose your preferred service center and reservation date
    • Input your contact info and name.
  • Tap Submit to complete the reservation.
  • Take a screenshot of the reservation ticket. You'll present it when you get to the service center at the appointed time.

It's as simple as that. You never have to waste your precious time and energy fixing your phone speaker. Just make a repair reservation with us, and let's handle the rest.

How to Fix Phone Speaker Not Working

By now, I think we've answered your question, "Why is my phone not making sounds?" and have provided working solutions to it. If, however, your phone still doesn't make a sound, after all, you may need technical assistance. Probably the phone’s speaker is faulty and needs Replacement.

For that, we recommend you visit the nearest official service center for your brand for a practical assessment and repair. At this stage, you don’t need to download apps or try another DIY trick to fix the issue; just visit the repair center.

How to Locate Phone Repair Near Me

If you use a TECNO, Infinix, or itel phone, their official service center isn’t far from you. That means you don’t have to risk damaging your phone in the hands of an unskilled technician. Carlcare, as the official after-sales service provider for TECNO, Infinix, and itel phone users, offers high-quality repair services at affordable prices.

If your phone is still not making sounds, here's how to locate a reliable official center to fix it.

  • Visit our Service Centre Locator
  • Fill in your address to find a service center near you.

Meanwhile, it's easier if you have the Carlcare mobile app:

  • Open the Carlcare app
  • Sign in or create an account.
  • Tap Location below the screen.
  • Grant the requested location permission.
  • You'll see a list of service centers near you.
  • Click your preferred center to get their detailed address and contact number.

Final thoughts

Most silent phone mysteries have happy endings. With a little troubleshooting or, if needed, professional help, your phone will be ringing again in no time.