How can I find out why my mobile device displayed a green line? Simple: the second reason is almost certainly the case if you recently installed an update (software error). But everything points to a hardware issue if you dropped, hit, or got wet with your smartphone (the screen is not communicating well with the motherboard).

Green lines are a fairly common issue with smartphones, and they've been observed on nearly every brand. A restart may clear it up, but it's most likely a hardware problem.When this problem occurs, you will usually notice:

• A screen that works normally except for a thin green line running from top to bottom.
• Occasionally, a flickering green line appears.
• Other colors, splotches, and black are interspersed with a green line.

Part 1. Why Does a Green Line Appear on a Smartphone Screen

A green line could show on a mobile screen for a variety of reasons. The screen is undoubtedly cracked if the green line is followed by several other colors, especially if you can see damage to the glass. Some typical reasons for a single, thin green line that extends from top to bottom include:

• Display connection that is loose
• display connection that is damaged
• display damage from water or falls
• faulty application
• wrong configuration

Part 2. How to Fix the Green Line on an Android Phone

Try each of the methods given below to remove the green line from the screen of your phone. If the green line persists, your phone most likely has a loose or damaged display connector, or it could have been damaged by a fall or by water. The best course of action in that situation is to get in touch with any of our carlcare service centers to have it examined and running again in no time

 If your Phone has a Green Line on it , try these Possible fixes :

Step 1. Switch off your phone

Start by turning off and then back on your phone. Don't just turn off the screen—switch off the phone completely and restart it.Because it makes your phone restart everything and close everything, this simple remedy solves a lot of issues. Restarting your phone should resolve any temporary software issues that may have resulted in the green line.

Step 2. Remove any recently used applications

Uninstall any apps that you've recently installed. If the green line is caused by an incompatible or malfunctioning app, uninstalling it may resolve your issue. If you've recently changed your settings, try undoing them as well.

Step 3. Reboot your phone in safe mode 

Safe Mode is a restricted mode that prevents all but the most essential apps from launching on your phone. This is a good way to determine if you have a software issue. If the green line disappears in Safe Mode, it means there is a problem with an app, a setting, or the operating system.

Step 4. Your Android Device needs an Update

Check to see if there are any operating system updates available for your phone. If you have a problem with your current version of Android, the update may fix it.It's possible that your phone's manufacturer has already released an update that resolves the green line issue on the screen. To test, perform the following steps (steps may differ depending on the brand of your device):

• open the Settings menu
• Select System.
• Select Upgrade system.

  If your device is out of date, you will notice that a new update is available.  Otherwise, you will see the message "Your system is up to date."Accept the update installation and you're done.

Step 5. Factory Reset your Android phone

This is the last repair you should try before sending your phone in for service. It's a drastic option because it erases all of your phone's data, including photos, videos, and other files, and installs a fresh version of Android.If the green line is caused by a software problem, a factory reset will resolve the issue. If the green line remains, it means you have a hardware failure.

Make a backup of your Android phone before performing a factory reset.If there is no update, it is best to revert to an earlier version of the operating system. Why? Because the green line on the screen could have been caused by the most recent system update. As a result, returning to the factory state should solve the problem. Resetting your phone to its factory settings will erase everything on it, so make sure you back up your files .If it was a software issue, the screen should no longer display the green lines after the reset.

If none of the aforementioned solutions worked to remove the green streaks from your phone's screen, a hardware issue exists. Why does that matter? The only way to get rid of the green lines is to switch to a fresh screen. However, it's also possible that the issue is only a broken connection between the screen and the board. In any event, you can book a reservation online so our technician can fix it.

If your phone is still covered by warranty, the manufacturer may repair or replace it at no cost. If it isn't, they will be able to give you information on how to get the phone repaired.If you haven't already, make a backup of your phone before sending it in for repairs.

About Carlcare

Carlcare is the Offlical after-sales service center for all Infinix, Tecno, Itel, Oraimo and Syinix brands.Carlcare provides support services in the form of professional repair and maintenance service ensuring that your phone is kept in optimal shape while you enjoy using it. You won’t find a better phone support service out there.